What are the responsibilities and job description for the Account Manager - State Farm Agent Team Member position at Don Woodson - State Farm Agent?
Job Description
Job Description
ROLE DESCRIPTION :
As a service and sales focused account manager for Don Woodson State Farm, you are vital to our daily business operations and customers success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. As the service manager you will help oversee the service department and be the expert for your coworkers as well to ensure that policies are being serviced correctly.
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.
RESPONSIBILITIES :
- Establish customer relationships and follow up with customers, as needed.
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
- Promote successful and long-lasting customer relations.
- Manage a service team to ensure policies are serviced correctly.
- Answer team member questions regarding policy changes.
QUALIFICATIONS :
BENEFITS :