What are the responsibilities and job description for the Part Time Store Manager position at Donald Jones Consulting Services?
Job Requirements
- This is a part-time position (25 hours per week)
- Required to work 2 Saturdays per month.
- Need an automobile and insurance in your name
- Shift availability for Monday through Saturday (mornings and afternoons) 2 Saturdays per month required.
- Basic computer skills
- Ability to smile with one's voice when speaking with customers
Job Knowledge and Duties
- Perform daily functions of running the self-storage facility in accordance with company standards
- Understand the features and benefits of the facility and how to use each
- Complete daily walk thru including lock checks and cleaning units as needed
- Make daily bank deposits and ensure accuracy of deposit information
Professional Image
- Understand and comply with uniform guidelines set by company
- Keep office clean and organized, free of any clutter, pets and odors
Repair and Maintenance
Perform light repair and maintenance duties, including but not limited to:
- Cleaning out units
- Wiping down doors
- Pickup up trash
- Cleaning Hallways, office and bathrooms
- Perform preventive maintenance such as but not limited to:
- Change HVAC filters as required
- Grease door springs on roll-up doors
- Oil gate chain as needed
- Report via work order any areas outside manager expertise
- Oversee contractors and third party vendors work
Administrative & Legal
- Maintain accurate records for each customer including lease, addendums, correspondence
- Communicate with customers and potential customers in a manner that is professional and in a fashion that limits the legal liability of the company
- Use computers as designated for business use only
- Prepare weekly and monthly reports accurately and submit in a timely fashion
Collections
- Perform required communications in accordance with company standards
- Make collection calls and send reminder notices per company standards
Sales
- Follow up on all internet, e-mail or call center leads
- Ensure phones are answered in a professional manner
- Show a storage unit to every walk-in customer
Customer Service
- Provide greater than expected customer service including:
Being polite and respectful, listening to customer’s needs
Escalate customer concerns as necessary, following up with customer
Job Type: Part-time
Pay: $14.00 - $15.00 per hour
Benefits:
- Flexible schedule
Shift:
- 8 hour shift
- Day shift
- Morning shift
Work Location: In person
Salary : $14 - $15
