What are the responsibilities and job description for the Automotive Service Writer position at Donn's Auto Service?
Duties:
- Greet customers and provide excellent customer service
- Listen to customer concerns and accurately transmit information to the service technicians
- Schedule appointments for tire services, shocks and struts, suspension repairs, inspections, oil changes, and alignments
- Experience and Knowledge with Mitchell Program.
- Provide estimates for services and communicate them to customers
- Assist with cash handling and processing payments
- Maintain accurate records of customer interactions and service history
Qualifications:
- Previous experience in a similar role is preferred
- Strong communication skills and ability to effectively convey information to customers and service technicians
- Knowledge of tire services, shocks and struts, suspension repairs, air brake inspections, oil changes, and alignments is a plus
- Ability to handle cash transactions accurately
- Detail-oriented with strong organizational skills
Note: This job description is intended to provide a general overview of the position. Duties and responsibilities may vary depending on the specific needs of the company.
Job Type: Full-time
Pay: $23.00 - $27.00 per hour
Expected hours: 40 per week
Benefits:
- Health insurance
- Paid time off
Shift:
- 8 hour shift
- Day shift
Work Days:
- Monday to Friday
- No weekends
People with a criminal record are encouraged to apply
Experience:
- Automotive Service Writer: 1 year (Required)
Language:
- English (Required)
License/Certification:
- Driver's License (Required)
Ability to Relocate:
- Middleton, WI 53562: Relocate before starting work (Preferred)
Work Location: In person
Salary : $23 - $27