Demo

ArcGIS Support Analyst/Administrator with ArcFM

Donnelly & Moore Corporation
Brooklyn, NY Contractor
POSTED ON 4/2/2025
AVAILABLE BEFORE 5/1/2025

Our Utility Client in Brooklyn, NY is looking for a HYBRID 12 month ArcGIS Support Analyst/Administrator that can do the backend (SQL/Python) work and has experience with ArcFM.


Must Have:

account administration\ troubleshooting

administration and testing of Enterprise GIS and Database Projects

Application Administration

Application Support Analyst

ArcFM

ArcGIS Desktop

ArcGIS Developer

ArcGIS > ArcMap

ArcGIS Server administrator

ArcGIS Server, Portal

ESRI ArcMap

maintenance of GIS software ArcGIS and ArcSDE


Nice to Have:


1st, 2nd and 3rd tier support

2nd Level Customer Support

Able to work independently and have good communication skills

an accomplished Solutions Architect

customer support

Electric Utilities

Energy and Utility experience

Gas Utilities


JOB DESCRIPTION

Assignment

Provide development and technical support (1st, 2nd or Tier 3 Level) to the ConEd ArcGIS and ArcFM based Enterprise GIS system and applications.

• Take up development for minor enhancements using Python, Angular JS, ArcGIS Javascript API, ASP .net (C#).

• Support ConED Landbase applications including new development and troubleshooting requests.

• Deploy ArcGIS Enterprise (Portal and Server) and administer ArcGIS server sites.

• System monitoring and performance tuning of the systems.

• Publish services and administer user roles and privileges.

• Coordinate with other teams like server support, security, DBA etc


Required Skills/Experience

• 5-10 years of experiences of administration, support, and development ArcGIS applications

• 5-10 years of experiences in administrating and supporting ArcFM applications

• Development and coding experiences using Python, Angular JS, ArcGIS Javascript API, .Net (C#).

• Experiences in deploying ArcGIS Enterprise (Portal and Server) and administer ArcGIS server sites.

• System monitoring and performance tuning of the systems.

• Publish services and administer user roles and privileges.

• Ability to Coordinate with other teams like server support, security, DBA etc

• Ability to understand requirements and support team and share best practices/lessons learnt.

• Provide status of the tickets to the client SME.

• Trouble shooting and problem resolution to issues reported by end users of the enterprise applications.


Additional Skills

• Utility Experience (Plus): Leverage utility industry experience to enhance GIS solutions and contribute to industry-specific initiatives.

• Windows servers knowlege and experiences

• FME Experience: Work closely with FME Suite for GIS Landbase activities, ensuring accuracy and efficiency.

Salary : $70 - $80

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