What are the responsibilities and job description for the CMMS Systems Administrator position at Donohoe Companies?
About the Role
The Donohoe Companies, Inc. is currently seeking a Computer Management Maintenance System (CMMS) Systems Administrator to join our Integrated Facilities Maintenance team supporting a large financial institution located in Washington, DC with a global presence in more than 140 countries. Salary $110,000 to $118,000 depending on experience.
The ideal candidate must have prior experience in supporting a Facilities Maintenance contract for large commercial buildings. The role will include administration, configuration of metrics reporting and statistics for work performance utilizing an Integrated Workforce Management System (IWMS), IBM Tririga. The development, creation of static and ad-hoc reports for the Account Executive to monitor effectiveness of the technical facilities operations and maintenance staff in completion of service tickets, preventative maintenance and performance standards.
The job duties include:
- Identification and development of reports to demonstrate compliance to Key Performance Indicators
- Oversee the entry of asset information, maintenance history, work orders, and inventory data into the CMMS system
- Develops metrics to monitor performance which identifies quality and process improvements opportunities
- Works with Project Managers and Quality Control Managers to effect changes based on data analytics
- Responsible for Standard Operating Procedures development and adherence to Business Processes
- Designs, develops and implements all CMMS reports to support contract objectives and requirements
- Ensure customer assets information is properly recorded, with associated job plans and maintenance intervals
- Implementation and transition to paperless technology
- Monitoring Preventive Maintenance Schedules and maintains/updates the Annual Work Plan (AWP)
- Ability to respond to ad-hoc requests for data to support client requests
- Analysis of daily reports to identify anomalies, reporting to findings to Project and Quality Manager
- Creation of dashboards to provide real time snapshots of job status, open tickets, time to close for all service and preventative maintenance requests
- Ability to integrate data into tools such as Tririga Advanced Reporting, Excel and Tableau
- Monitors industry trends, makes recommendations of process improvements
- Ability to collaborate with all stakeholders to effectively foster innovation to improve operational efficiencies
- Provide training for maintenance personnel and other users on how to use the CMMS system effectively, including work order management, asset tracking, and reporting
- Serve as the primary point of contact for troubleshooting and resolving any issues related to the CMMS software
- Manage company devices, maintain a detailed database including serial numbers, user info, location and condition
You Should Have
- Five (5) to Seven (7) years' experience working with a CMMS system supporting facility maintenance, prior Tririga experience preferred
- Experience in Facilities Management analytics, report writing and interpretation of maintenance data
- Demonstrated strong problem solver in research and trend analysis
- Excellent analytical and organization skills
- Proficient in Microsoft Word, Excel, PowerPoint
- Strong written and oral communication and presentation skills
- Strong interpersonal skills
- Critical thinking, particularly with data analytics and presentation
EOE, including disability/veterans
Why You'll Love Working With Us
The Donohoe Companies is a company that is passionate about the operation and maintenance of buildings/facilities in the commercial and government sectors. Washington DC's most established real estate company. At Donohoe, we celebrate and empower our talented employees - and it shows as we have been recognized by the Washington Business Journal as the "Best Place to Work" multiple times.
Pay, Perks, & Such
We offer a full slate of benefits, including competitive salaries, medical, dental, vision, life and disability coverages, FSA, flexible vacation, commuter benefits, and 401k plan with a match. And... we offer some not so standard, extra great benefits, including tuition reimbursement for education/certifications, employee discounts programs (including hotels and our vendor's products), an Employee Assistance Program that offers a wide array of consultative/actionable services. We value diversity and believe in forming teams in which everyone can be their authentic self is the key to our success. Come join us and find out what the best work of your career could look like for you.
Salary : $110,000 - $118,000
