What are the responsibilities and job description for the CAJERO / ANFITRIONA position at Donohoe?
We're seeking Restaurant Hosts for our dual property hotel, where you'll provide exceptional service across two distinctive environments. Elevate your career in hospitality with us! Our brand new hotel conveniently located at the Reston Town Center Metrorail Station, the AC Hotel & Residence Inn Reston will open in January 2024 with 267 rooms including a Rooftop Bar and full service restaurant servicing breakfast, full and dinner. The hotel will be equipped with over 10,000 square foot of meeting space, indoor heated pool and state that leave fitness center for a lasting impression on our clients. You will work with our talented team to deliver exceptional events.
Our Hosts are responsible for warmly greeting guests upon their arrival, ensuring they receive a positive first impression of the restaurant’s friendliness and high-quality service. Additionally, tasked with maintaining a cash bank and strictly adhering to the outlet’s cash handling procedures to ensure accuracy and security.
Essential Functions
- Greet guests upon arrival and assist those on the waiting list within the specified time frame.
- Promptly guide guests to their tables and offer assistance as needed.
- Handle reservation duties and maintain seating charts.
- Arrange for booster seats or high chairs as required.
- Notify the manager of any guests who appear dissatisfied.
- Bid farewell to guests as they leave and invite them to return.
- Keep the host station clean and organized; ensure all menus are clean.
- Replenish necessary supplies.
- Perform shift change and closing duties.
- Answer telephone calls and respond to questions.
- Keep the immediate supervisor informed of any significant problems or unusual matters.
- Help servers with cashiering and maintain accurate currency exchanges.
- Maintain the check control system according to standards and report any suspicious or mishandled guest checks.
- Help buspersons or servers rearrange seating for special or large parties.
- Assist buspersons or servers with light cleaning tasks as needed.
- Assist servers with sidework, including sorting and preparing service ware, rollups, or displays.
Additional Responsibilities :
Skills and Abilities
Benefits and Perks
Donohoe Hospitality Services is pleased to offer employees a comprehensive Benefits Package that includes health, dental, and vision insurance, leaves of absences, retirement plans, paid time off, hotel room discounts. and MORE! Through this selection of benefits and perks, we strive to provide employees with options that will enhance their quality of life in and out of work.
We also offer daily pay access where you can receive your earnings on the same day you work, empowering you to manage your finances easily and confidently.
If you're ready to bring your energy and skills to a team dedicated to delivering exceptional guest experiences, we want to hear from you! Apply today and be a key player in creating memorable moments for our guests.