Birth Tissue Recovery Coordinator

Donor Network West’s mission is to save and heal lives through organ and tissue donation for transplantation and research.

At Donor Network West, we're looking for people who embody our core values: passion, excellence, equity and inclusion, and relationships. We welcome diverse perspectives and foster an environment of collaboration and service.

POSITION SUMMARY

The Birth Tissue Recovery Coordinator responds to birth tissue acquisition cases and provides technical support for all aspects of birth tissue acquisition for transplant and research. The Birth Tissue Recovery Coordinator is responsible for communicating with a team of other medical professionals, including hospital personnel – physicians, nurses, and the unit’s administrative staff. To this audience, they are the experts in the birth tissue acquisition process. The Birth Tissue Recovery Coordinator performs other clinical support-related responsibilities during their scheduled shift on an as-needed basis. 

• Arrives and is clocked in ready to work at the start of assigned shift. Required to have a sense of urgency for a clinical event and evaluate timeframes of acquisition needs.
• Responds on-site independently to all appropriate hospital referrals within the designated time outlined per policy and procedure. Initiates frequent huddles with the hospital to ensure every patient is presented with the opportunity for birth tissue donation in the most appropriate timeframe and manner.
• Communicate with the physician and other healthcare team members to establish rapport and ensure a collaborative, planned approach to the donation discussion and consent process.
• Obtains required paperwork for birth tissue donation: consent, Donor Risk Assessment Interview (DRAI), and Donor Risk Assessment addendum.
• Visually assesses donors. Able to review and interpret the donor's medical history to the same standard as documented in the hospital chart, electronic donor record, and the Donor Risk Assessment Interview (DRAI) and communicate findings.
• Provides updates regarding consent status to hospital staff.
• Provides education and relevant materials to hospital staff.
• Provides excellent customer service to internal and external partners.
• Responsibilities may be affected by increased donor activity.
• Assembles required supplies for birth tissue acquisition and effectively utilizes the material management inventory system, maintaining accurate inventory levels.
• Performs and verifies packaging and labeling of specimens and tissues acquired for testing, research, and/or transplant. Facilitates the timely shipping of diagnostic samples, tissues, and medical records to appropriate laboratories and processors.
• Appropriately coordinates time management on the tissue acquisition with assigned birth tissue coordinator peers. Consistently demonstrates a strong attention to detail and excellent written and verbal communication skills.
• Required to establish and maintain a basic knowledge of medical terminology.
• Reviews policies, procedures, and training as directed to aid in the learning process prior to effective/due dates. Attends and actively participates in departmental and organization meetings.
• Required to learn and maintain basic knowledge of federal, state, and industry laws/regulations related to tissue practices, including those of all tissue processors, AATB, OSHA, and FDA.
• Trains staff in the birth tissue acquisition process, including the ability to explain technical concepts/terms.
• Maintains professionalism and poise in stressful, complex, and continuously changing situations. Consistently exhibits high integrity and ethical behavior, resolving conflicts openly, directly, and appropriately.
• Basic knowledge of the inter-relationships of departments and services provided by DNWest.
• Performs additional tasks as needed to support donation, such as, but not limited to, Donor Operations, Quality, Data, and Donor Information.
• Performs other duties as assigned.

• Demonstrates annual proficiency in the Birth Tissue Acquisition process.
• Functions in the capacity of a leader of the team, appropriately overseeing and directing team coordination and time management. Consistently demonstrates a strong attention to detail and excellent written and verbal communication skills.
• Obtains a minimum of 6 CEUs/CEPT per year. If CTBS certified, it is required to maintain certification by obtaining 40 CEUs every three years.

• Excellent organizational and time management skills; ability to function independently and collaboratively. Demonstrated problem-solving and creative thinking skills and well-developed personal stress management skills.
• Ability to operate telephones, computers, and surgical equipment.
• Ability to speak and communicate to accurately convey information to internal DNWest staff, hospital staff, processing partners, and others involved in the donation process clearly and effectively. Ability to establish and maintain relationships with these individuals.
• Must maintain a valid driver’s license in accordance with DNWest motor vehicle policy. Must have reliable personal automobile transportation to be used with company reimbursement using IRS guidelines. Employee may be required to drive personal vehicle while functioning in the role. Must be able to travel within the service area by ground or air. 
• Ability to work a minimum 12-hour shift, with the requirement of staying past shift when required by donor volume and staffing, with few breaks. The department schedule may change over time to meet staffing needs for tissue recovery. The schedule includes 7- and 12-hour shifts per pay period. The employee is required to work weekends (defined as Friday, Saturday, and Sunday), nights, and holidays. Holiday requirement includes work on 5 holiday shifts per calendar year.
• Ability to handle confidentiality of all donor/recipient information.
• Maintains recovery performance metrics that are consistent with department goals.

• Associate’s degree in biological sciences/allied healthcare/ mortuary science or completion of a surgical technology program or an emergency medical services program highly preferred.  Two years of work experience in a related field may be substituted for educational requirements.  
• Must maintain a valid California or Nevada driver’s license and current vehicle insurance based on applicable state minimum insurance coverage standards.
• Certified Tissue Banking Specialist (CTBS), or Certified Eye Banking Specialist (CEBT), or Certified Surgical Technologist preferred (CST).
• Hospital/clinical experience; tissue recovery experience; previous experience with sterile technique and surgical procedures preferred.

Provided compensation data is subject to change based on location and work status. Salary data provided by third party sites do not accurately reflect our pay structure.

Salary : $27 - $30