What are the responsibilities and job description for the Senior Program Supervisor position at DonorConnect?

Senior Program Supervisor

DonorConnect is looking for a full-time Senior Program Supervisor . The Senior Program Supervisor (SPS) plays a critical and multifaceted role in providing comprehensive support to members of DonorConnect's senior leadership team as well as assisting with the management and performance of the Clinical Operations and Business Functions Coordinators. If you have exceptional organizational and communication skills, ability to anticipate needs, think critically, and adapt to dynamic situations, apply here. This position encompasses both tactical and strategic responsibilities, allowing the SPS to actively contribute to the organization's mission and overall success. As a proactive support specialist and leader, the SPS operates at a high level of efficiency and professionalism while maintaining confidentiality regarding sensitive information, discussions, and decisions made by senior leaders.

DonorConnect is a federally designated nonprofit community service organization dedicated to recovering organs and tissues used for life-saving transplants. Our employees help save and heal lives!

At DonorConnect, we expect your behavior will be consistent with our I CARE values - integrity, collaboration, accountability, respect, expertise, and DEIB.

MINIMUM QUALIFICATIONS

Training / Education / Certification :

Bachelor's degree preferred, and / or an equivalent combination of education and relevant work experience
Administrative support skills and computer training required
Medical terminology or previous experience in a medical environment preferred

Experience Required :

Previous experience in the supervision of employees preferred

Minimum of 3 or more years of administrative support experience

Excellent technical, interpersonal, and analytical skills

Advanced skills with Microsoft Outlook, Excel, Word, and PowerPoint

Knowledge / Skills / Abilities :

Positive and fair leader with a growth mindset

Capable of prioritizing business needs and making trade-offs across all stakeholders accordingly

Highly reliable, trustworthy, and conducts role responsibilities with professionalism, discretion, and confidentiality

Able to work independently and collectively within the team

Collaborative with the ability to professionally engage with staff at all levels and exercise good judgment and stability under pressure

Proven high level of emotional and social intelligence and interpersonal skills

Technologically savvy with the ability to quickly accommodate to new applications and tools and the ability to become a super-user

Proactive and able to identify and analyze potential situations for improvement Flexible, adaptable, and able to manage change

Ability to function and complete work with competing priorities and expectations

Excellent communication skills, including the ability to prepare correspondence and presentations

Understands the highly adaptable nature of support work and is comfortable with being available as needed

Prolonged periods sitting at a desk and working on a computer

Must be able to move up to 10 pounds at times with or without reasonable accommodation

Ability to reason logically and make sound decisions, to consider alternative and diverse perspectives, to communicate effectively both orally and in writing

DonorConnect is a PROUD Equal Opportunity Employer who Values Diversity in Both Experience and Background!

Must be able to pass a comprehensive background check and drug screen.

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Senior Program Supervisor

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