What are the responsibilities and job description for the Dispatcher/ Clerical position at Doodyman To The Rescue, Inc.?
Overview
We are seeking a dedicated, reliable and detail-oriented Dispatcher to join our Sewer and Water company. The ideal candidate will play a crucial role in assigning jobs to our technician, communicating with technicians and clients. This position requires strong organizational skills and the ability to manage multiple tasks efficiently in a fast-paced environment, including following up on collections.
Responsibilities
- Communicate effectively with drivers regarding their jobs, schedules, and any changes that may arise
- Utilize phone systems to manage incoming and outgoing calls while maintaining professional phone etiquette
- Collaborate with team members to ensure jobs are paid in full
- Accurate data entry in our SalesForce program
- Filing of documents
Skills
- Excellent communication skills, both verbal and written, with the ability to convey information clearly
- Ability to type efficiently while managing phone communications simultaneously
- Knowledge of SalesForce program is a plus
- Strong problem-solving skills and the ability to think quickly under pressure
Join our team as a Dispatcher/ Office clerk where you will contribute to our commitment to excellence in the sewer and drain cleaning business. Your expertise will help us deliver exceptional service to our clients while ensuring smooth operations within our team.
Job Type: Full-time
Pay: $22.00 - $23.00 per hour
Expected hours: 40 – 48 per week
Benefits:
- Dental insurance
- Health insurance
Schedule:
- 8 hour shift
- Overtime
- Weekends as needed
Education:
- High school or equivalent (Required)
Language:
- Must speak and write English well. Some Spanish is a plus (Required)
Work Location: In person
Salary : $22 - $23