What are the responsibilities and job description for the Customer Service Representative position at Door and Security Solutions, LLC?
Door and Security Solutions, LLC is excited to announce an opening for a Customer Service Representative. In this vital role, you will be the frontline contact for our customers, providing information and support regarding our wide range of door and security solutions. As a Customer Service Representative, you will utilize your communication skills to understand customer needs, resolve issues, and foster positive relationships. If you are passionate about customer service and seek to work in a supportive and dynamic environment, we encourage you to apply!
Responsibilities
- Respond to customer inquiries via phone, email, and in-person, ensuring a high level of service at all times.
- Provide accurate information about products, services, and promotions.
- Assist customers with placing orders, processing returns, and managing accounts.
- Resolve customer issues or concerns promptly and professionally.
- Document customer interactions and maintain accurate records in our database.
- Collaborate with other departments to ensure customer satisfaction and efficient service delivery.
- Participate in ongoing training and development to enhance product knowledge and customer service skills.
Requirements
Benefits
Salary : $49,000 - $63,000
