What are the responsibilities and job description for the DashMart Team Member position at DoorDash Essentials, LLC?
About the Team
DashMart is a local-fulfillment center owned and operated by DoorDash, offering fast, reliable, and high-quality delivery to customers. They order convenience, grocery, retail, and prepared foods in the DoorDash app, and our team members fulfill orders in a real, brick-and-mortar store for our Dashers to deliver. We're open early and close late some sites even run 24/7.
About the Role
DashMart seeks motivated individuals who excel in fast-paced, physical environments and are eager to engage in day-to-day operations. Tasks include:
- Inventory receiving and management: Accurately receive and stock inventory, ensuring all products are accounted for and safeguarded against loss or theft. Monitor product quality and freshness and ensure proper product rotation. Follow HACCP, food-handling and spoilage management processes.
- Pick, pack and sort: Use technology to scan packages, pick and stage orders, and conduct handoffs to Dashers.
- Delight customers: Communicate clearly and pleasantly with customers through the app when substitution approvals are needed.
- Warehouse organization and safety: Maintain a safe working environment by performing duties in compliance with DashMart safety and security standards. Complete cleaning and warehouse organization tasks as assigned by management.
- Be a team player: Contribute to a positive working environment by bringing the DoorDash value to life in all actions. Work towards team goals, sharing ideas and opportunities where appropriate. Engage in professional and respectful interactions with team members and customers, ensuring a positive atmosphere in the warehouse.
- Runner/Dasher coordination [where applicable]: Guide Runners and Dashers to pickup locations. Support parking lot management by directing traffic, collecting racks and carts, and performing other duties as assigned by management.
- Food preparation [where applicable]: Assist in light preparation of hot and/or cold foods and pre-packaging food items for staging and delivery. Willing to learn basic kitchen skills.
You're excited about this opportunity because...
- Market Competitive pay (10pm-6am will receive a $2 increase in pay)
- AM/PM/Overnight shifts available
- Opportunity for pay increases twice a year based upon performance
- Paid time off (PTO) and sick leave
- Health benefits starting Day 1 for full-time employees (Medical, Dental, & Vision)
- Gym membership reimbursement (up to $75/month)
- Monthly DashPass subscription (including access to HBO Max and Lyft discounts for full-time employees)
- Employee Assistance Program
- Career advancement opportunities
We're excited about you because…
- You have great communication skills, willing to learn, and are a problem solver
- You thrive within a team environment and enjoy a variety of duties
- You have experience within retail, customer service, food and beverage, administrative, healthcare or similar industries where you perform a variety of tasks
- You have customer-facing experience and love to delight customers
- You're able to be on your feet and handle warehouse duties, including lifting up to 50 pounds (depending on site requirements) with or without accommodations.
- You have a minimum of a High school diploma or GED equivalent and are 18 years of age or older.
Compensation
The successful candidate's starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee's work location. Ranges are market-dependent and may be modified in the future.
DoorDash cares about your overall well-being, that's why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, paid time off and paid sick leave in compliance with applicable laws. For full-time employees, DoorDash offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others.
About DoorDash
At DoorDash, our mission empowers local economies, shaping how our team members make impactful decisions that display empathy for our users - from Dashers to merchant partners to consumers. We're a technology and logistics company that started with door-to-door delivery, and we're looking for team members who can help us go from a company known for delivering food to a company people turn to for any and all goods.
Our Commitment to Diversity and Inclusion
We're committed to growing and empowering a more inclusive community within our company, industry, and cities. That's why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA , American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply.