What are the responsibilities and job description for the Manager, Partner Management, Payments position at DoorDash USA?
About the Team
The Business Development team at DoorDash is a small, fast-paced, high-performing group responsible for sourcing, negotiating and executing transformative partnerships. The Partner Management Team is a division of the Business Development (“BD”) Team, specifically responsible for the implementation, growth and management of partnerships from contract signature to launch, and throughout the lifecycle of the deal. The BD team, inclusive of the Partner Management division, is central to DoorDash’s continued growth, working closely with senior leadership, operations, product and finance teams to drive growth, retention and long term company initiatives.
About the Role
As a Manager, you will be responsible for the implementation, management and growth of some of the team's most strategic partnerships within our fintech space. You will report to the Senior Partnerships Manager, Business Development with a dotted line to the Director, Business Development, Payments. The role is open in SF, NYC, LA with the ability to travel frequently to one of the aforementioned hubs.
You’re excited about this opportunity because you will…
- Lead the implementation of strategic partnership deals, in conjunction with our internal operations partners, and support the post-contract-signature process for some of our most strategic B2B2C deals.
- Coordinate the integration of new partnerships with internal, cross functional partners including ops, engineering, product, marketing, design, finance, accounting, legal and growth.
- Guide the integration with external partners, solidifying alignment on various initiatives, gaining consciousness and alignment on strategic issues and ensuring partner commitment to the deal.
- Track and analyze the success of the deal, double down on areas of success to grow the program and course correcting the partnership if deal KPIs are not being met.
- Build relationships with internal and external partners to help guide the partnership’s success, uncover areas of opportunity and escalate concerning challenges.
- Cultivate a POV on the performance and structure of the partnership to make recommendations on the renewal of the partnership, or guide the renewal negotiations as appropriate.
We’re excited about you because…
- You have a Bachelor’s Degree and 6 years of relevant partner management experience, whether in business development, corporate development, management consulting or otherwise
- You have experience in fintech, payments, and/or processing
- Work effectively with cross-functional internal partners and external counterparts in a fast-changing environment
- Are strategic, driven and analytical with a passion for the local delivery economy and a thorough understanding of the competitive landscape.
- Excel at working collaboratively with internal and external stakeholder
We expect this position to be filled by 2/9/2025.
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