About the Team

We are looking for someone who is passionate about building a high growth business to join our large group solutions pod within our DoorDash for Business team. You will be responsible for owning our merchant onboarding and support experience for our new group solutions offerings including catering.

About the Role

As a DDFB S&O senior associate, you will report to the Manager of Merchant Go-to-Market for large group solutions. You will work closely with sales, support, account management, and other cross-functional teams to drive insights that will help develop a better merchant experience. This role is perfect for someone who thrives in a fast-paced environment, excels at navigating ambiguity, has a passion for and strength in analytics, has a passion for ops, and has a strong sense of ownership.

You’re excited about this opportunity because you will…

• Analyze –  Leverage data whenever possible to inform your hypothesis and align cross-functional partners. Be our team’s data expert and a SQL wiz. 
• Operate - Get to the lowest level of detail, and scale. You will work directly with internal and external partners to execute on projects and drive key insights. You will roll up your sleeves and dive into the details to drive our projects forward.
• Collaborate – Value partnerships, and excel at working across Sales, Product, and Operations to develop new products and processes for our merchants.
• Construct - Navigate in an ambiguous environment and bring structure to undefined opportunities. There won’t always be playbooks or templates; instead you will create them. 
• Strategize – Understand the needs of our merchants, prioritize those needs by impact, and create solutions with cross-functional partners.

We’re excited about you because…

• You have 2-3 years of experience in strategy and operations, finance, operations, or consulting; high-growth startup (scaling a business from 0 - 1) experience is preferred
• You have a proven track record of leading cross-functional initiatives, hitting goals, and succeeding in a complex and fast moving environment
• You are an excellent analytical thinker who can deliver actionable recommendations out of complex datasets; intermediate SQL experience strongly preferred 
• You are customer obsessed - whether that is our clients, merchants or dashers and comfort talking / working with people from all walks of life 
• You’re unafraid of ambiguity.  You don’t need a playbook. You dive into difficult problems and come up with a plan. Rapid change and learning is exciting to you.