About the Team

DoorDash Labs is an independent team within DoorDash. We're hiring an experienced leader to build our fleet management and service planning functions for robotics solutions solving business problems.  If you have experience applying robotics solutions to a service loved by millions of people, then we want to talk to you!

About the Role

You will be the head of Fleet Management and Logistics at DoorDash Labs. You will build a function to track all Robot Operations assets and ensure full compliance with regulatory requirements on the road.  You will lead logistics planning for movement of robots and corresponding assets to/from multiple markets.  You will lead planned/unplanned maintenance scheduling and track compliance to preventative maintenance schedules and assist with labor requirements and projections for service needs.  You will report to the Sr. Director, Robot Operations in our DoorDash Labs organization. For the right candidate, this role is remote-friendly.

You’re excited about this opportunity because you will…

• Foster a safety-first approach to fleet management, maintenance and logistics
• Standup regular daily meeting for Maintenance (MX) and Logistics scheduling 
• Work with product to manage an overall fleet/asset tracking system, ensuring appropriate reporting and cost-effective use of licenses
• Incorporate, schedule and track logistical movement of robots and components for commissioning, remanufacturing, new market entry and other use cases
• Work with Service Operations to stand up cost-effective remanufacturing processes and tracking for major modules
• Work with Service Engineering to build validated work instructions for repair with standardized labor hours to track productivity
• Work with Autonomy Tech Support (‘Tier 1’) to coordinate and integrate Service systems and planning into all automated and manually triggered workflows
• Setup and track inventory within budget allotments
• Hire and develop the team, creating career paths into service, fleet and inventory management
• Lead by example, participating and sampling at the lowest level workflows
• Vet and accept additional scope to facilitate maximum on-road production and efficiency for field development and commercial operations 
• You may flex to nights or weekends to oversee and spotcheck the team.

We’re excited about you because you have…

• 6 years of experience
• Experience leading fleet maintenance / logistics / compliance programs
• Prior experience in robotics or autonomous vehicles 
• Experience with fleet management SaaS-based systems, JIRA and other tools
• Believe in 1% improvement every day

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey