Demo

Senior Manager, Strategic Growth - Strategy & Operations

DoorDash USA
New York, NY Full Time
POSTED ON 3/12/2025
AVAILABLE BEFORE 5/12/2025

About the Team

The Digital Commerce Platform is the fastest growing segment within DoorDash. We provide the digital ordering solutions and the premier white-label delivery capability (FKA DoorDash Drive), enabling our merchants to reach customers through their own first-party channels while leveraging their own brand identity and voice. At Drive we influence every element of our merchant partners’ business, from marketing, to customer experience, to operations and beyond.

About the Role

“DCP” fulfillment is the fastest growing business of DoorDash. Merchants with existing delivery fleets represent a significant strategic opportunity to the business. As a direct owner of part of this segment, you will be critical in helping us to build and execute on our growth strategy across some of the largest and most strategic clients to help us launch and scale our partnerships: understanding their needs, developing products, and partnering cross functionally to bring solutions forward. 

Some examples of your responsibilities:

  • P&L ownership, including making strategic investments that grow the business
  • Building a go-to-market strategy for our newest partnerships and being a key advisor to existing ones
  • Developing, implementing, and driving business-building strategies and scalable processes
  • Designing a best-in-class operating playbook to drive merchant sales and profitability
  • The best candidates will be self-motivated, entrepreneurial, willing to take on big challenges, and have exceptional interpersonal and relationship-building skills. 

You will report into the general manager on our Drive Restaurants team in our Platform Products organization.

You’re excited about this opportunity because you will…

  • Build and own the business – Drive growth and manage the P&L.
  • Foster a Team – Manage build a team of doers.
  • Analytical - You are an excellent analytical thinker who can provide applicable recommendations out of complex datasets; SQL experience required
  • Go-to-market strategy – Build a strong understanding of product market fit, value proposition, pricing, and the competitive landscape, and develop a go-to-market strategy based on these inputs.
  • Business development – Develop and foster deep relationships with top priority partners to iterate and grow the business.
  • Influence – Work cross-functionally with our Product, Engineering, Finance, Analytics, Support, Integrations teams to drive growth and scale.
  • Experiment – Evaluate and test new revenue, cost and quality drivers

We’re excited about you because…

  • Self-starter – You have a bias towards action and are able to thrive in a fast-paced, constantly changing work environment
  • Entrepreneurial – Aren’t afraid of failure, and have demonstrated success in the face of roadblocks
  • Humble – You’re willing to get your hands dirty and you’re open to feedback.
  • Problem Solver – You have a talent for synthesizing complex problems and can translate high-level goals into actionable plans
  • Persuasive – You’re excellent at motivating potential partners to see the benefits DoorDash Drive will bring to their business
  • Bachelor’s degree or higher, Masters Degree or MBA preferred
  • 9 years of experience in consulting, strategy, business development, or operations; high-growth or early-stage startup experience is a plus

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

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