What are the responsibilities and job description for the Senior Operations Associate, Robot position at DoorDash USA?
About the Team
DoorDash Labs is an independent team within DoorDash. We're hiring a Senior Operations Associate to lead a team of operators to execute against autonomy goals. If you have a passion for applying robotics solutions to a service loved by millions of people, then we want to talk to you!
About the Role
We are looking for a driven Senior Operations Associate who is excited about managing a dynamic operations team leading the forefront of delivery technology. You will manage a piece of our operations team supporting autonomous testing, bringing autonomous technology from ideation to commercialization. You will report to the Operations Manager on our robotics team in our DoorDash Labs organization. You will be expected to be local to Arizona and operate out of one of our testing facilities in Arizona.
You’re excited about this opportunity because you will…
- Manage a component of our operations
- Effectively communicate status updates to key stakeholders, including timely identification and escalation/resolution of issues
- Serve as an escalation path for issues on the field
- Maintain an “and not either or” attitude when it comes to balancing business needs, costs, and safety
- Be an expert in our autonomous technology and help track and convey changes to it
We’re excited about you because you have…
- 3 years of experience (preferably in the autonomous industry or with strong interest)
- Managed an operationally efficient team through multiple product phases
- A proven track record of operating in cross-functional initiatives and succeeding in a complex and fast moving environment
- An analytical mindset and can deliver actionable recommendations out of complex situations; Proficiency in Excel, SQL experience is preferred but not essential
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