About the Team

DoorDash is building a best in class Brand Team. Sitting globally, this team exists to build the vision, story, systems and value for the DoorDash brand, inspire creativity and infuse our brand into every touchpoint of our organization.

About the Role

Reporting into the Global Head of Brand, we are seeking a visionary Senior Communications Strategist to stand up DoorDash’s Communication Strategy discipline. This pivotal role will craft and orchestrate strategic communication frameworks that amplify our brand narrative across the entire ecosystem of channels and touchpoints. The ideal candidate will blend analytical thinking with creative vision to deliver cohesive, impactful communication strategies that resonate with our audiences. We're looking for an entrepreneurial spirit who is as fluent in media consumption behaviors as they are in ideas. They thrive in fast paced, sometimes ambiguous environments, and have a passion for solving complex problems. An appetite for truly remarkable creativity and a passion for designing comprehensive, resonant brand experiences that drive measurable business outcomes are musts.

You’re excited about this opportunity because you will…

• Establish the Communication Strategy discipline at DoorDash – defining not only our strategic output but architecting the foundational processes and methodologies that will become our operational blueprint.
• Develop and champion sophisticated, audience-centric media strategies that place Consumers, Dashers, and Merchants at the strategic epicenter of every campaign touchpoint.
• Collaborate deeply with Creative and Growth teams alike to build innovative go-to-market strategies that connect, drive value and inspire action. 
• Spearhead adoption of breakthrough media innovations by identifying transformative shifts in the communication landscape before they become mainstream.
• Use research and analytics tools to understand media preferences, channel behaviors, media consumption patterns, and advertising trends.
• Strategically identify and prioritize high-impact communication channels and touchpoints to maximize audience resonance and campaign effectiveness.
• Analyze performance and provide strategic recommendations for optimization.

We’re excited about you because…

• You bring 8 years of relevant strategy experience brand side or within creative/ media agencies.
• You possess the strategic vision, tactical expertise, and entrepreneurial drive to construct a discipline from inception.
• You've consistently demonstrated the ability to unite creative and media teams around unified strategic imperatives, resulting in award-worthy campaign executions
• You maintain an unrivaled pulse on emerging media ecosystems, technological advancements, and communication trends, with a particular talent for translating future-focused insights into actionable strategic advantages
• Strong analytical skills, including proficiency in data analysis and interpretation.

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

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