What are the responsibilities and job description for the Associate, Sales Strategy & Operations position at DoorDash?
About The Team
Our sales and partner management teams are the heart and soul of DoorDash, helping us partner with top merchants (think restaurants, grocers, convenience stores, retailers) across the country to grow their revenue and help them operate even better. As DoorDash grows both in scale and scope of offering, the strength of our sales engine and organizational structure must grow with it. The International Sales S&O team focuses on the acquisition, retention and growth of SMB restaurants across Canada, Australia and New Zealand.
About The Role
As a Sales Strategy & Operations Associate, you’ll be responsible for driving the productivity of our Canada SMB Sales teams focused on restaurant acquisition. You will report to the Associate Manager of Canada Pre-Sale S&O. In this role, you will pull reports and draw data insights in our Salesforce ecosystem, as well as work cross-functionally to drive our quarterly lead list process and work directly with Sales managers to accelerate productivity.
You will be responsible for projects across the Canada SMB Pre-Sales business and a key contributor to making DoorDash #1 in Canada. You will sit at the center of our revenue generation engine - this will require prioritization and data-driven insights to ensure our teams are working against the right goals and have the tools needed to achieve them.
You’re Excited About This Opportunity Because You Will…
The successful candidate's starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee’s work location. Ranges are market-dependent and may be modified in the future.
In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information.
DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package for all regular employees that includes a 401(k) plan with an employer match, paid time off, paid parental leave, wellness benefits, and several paid holidays. Paid sick leave in compliance with applicable laws (i.e. Colorado Healthy Families and Workplaces Act).
Additionally, for full-time employees, DoorDash offers medical, dental, and vision benefits, disability and basic life insurance, family-forming assistance, a commuter benefit match, and a mental health program, among others.
To learn more about our benefits, visit our careers page here.
The base pay for this position ranges from our lowest geographical market up to our highest geographical market within the United States.
$61,200—$90,000 USD
About DoorDash
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA , American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.
Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.
If you need any accommodations, please inform your recruiting contact upon initial connection.
Our sales and partner management teams are the heart and soul of DoorDash, helping us partner with top merchants (think restaurants, grocers, convenience stores, retailers) across the country to grow their revenue and help them operate even better. As DoorDash grows both in scale and scope of offering, the strength of our sales engine and organizational structure must grow with it. The International Sales S&O team focuses on the acquisition, retention and growth of SMB restaurants across Canada, Australia and New Zealand.
About The Role
As a Sales Strategy & Operations Associate, you’ll be responsible for driving the productivity of our Canada SMB Sales teams focused on restaurant acquisition. You will report to the Associate Manager of Canada Pre-Sale S&O. In this role, you will pull reports and draw data insights in our Salesforce ecosystem, as well as work cross-functionally to drive our quarterly lead list process and work directly with Sales managers to accelerate productivity.
You will be responsible for projects across the Canada SMB Pre-Sales business and a key contributor to making DoorDash #1 in Canada. You will sit at the center of our revenue generation engine - this will require prioritization and data-driven insights to ensure our teams are working against the right goals and have the tools needed to achieve them.
You’re Excited About This Opportunity Because You Will…
- Build – Develop and drive adoption of new sales products and processes at DoorDash
- Strategize – Work with Sales to build effective and cost-efficient go-to-market strategies
- Experiment – Scope tests and experiments on everything from adoption to optimization
- Implement – Execute initiatives that improve Sales productivity and drive the Canadian business forward
- Analyze - Build models to evaluate success and find opportunities for improvement
- Influence – Work with our Merchant S&O, Sales, and other Sales S&O teams to scale business impact
- You have a Bachelor’s degree and 2 years of experience in management consulting / tech / investment banking / corporate strategy / business operations or related experience; high-growth or early-stage startup experience strongly preferred
- You have an established track record of achieving tangible outcomes and moving needles
- You are a strong analytical thinker who can provide applicable recommendations out of complex datasets
- You have excellent Excel skills (can perform complex functions and manipulate large datasets); SQL knowledge is strongly preferred
- You are entrepreneurial – You have a bias towards action, an ownership mentality and are able to thrive in a fast-paced, constantly changing work environment
- You are naturally curious – You always look for ways to innovate and improve and want to share the vision and direction of the company
- You’re a problem solver – You can independently translate high-level goals into actionable plans
- You are a team player - you have experience working with cross-functional teams and thrive off of working with others
- You have experience working with Salesforce and other CRMs
- You have experience working with Sales teams
- You have experience working with BI tools (i.e. Tableau, Sigma, Lookr)
The successful candidate's starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee’s work location. Ranges are market-dependent and may be modified in the future.
In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information.
DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package for all regular employees that includes a 401(k) plan with an employer match, paid time off, paid parental leave, wellness benefits, and several paid holidays. Paid sick leave in compliance with applicable laws (i.e. Colorado Healthy Families and Workplaces Act).
Additionally, for full-time employees, DoorDash offers medical, dental, and vision benefits, disability and basic life insurance, family-forming assistance, a commuter benefit match, and a mental health program, among others.
To learn more about our benefits, visit our careers page here.
The base pay for this position ranges from our lowest geographical market up to our highest geographical market within the United States.
$61,200—$90,000 USD
About DoorDash
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA , American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.
Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.
If you need any accommodations, please inform your recruiting contact upon initial connection.
Salary : $61,200 - $90,000
