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Manager, DashMart - Technology Integration Strategy & Operations

Doordash
Doordash Salary
San Francisco, CA Full Time
POSTED ON 3/3/2025
AVAILABLE BEFORE 6/2/2025

Manager, DashMart - Technology Integration Strategy & Operations

About the Team

Our New Verticals Strategy & Operations team is re-inventing the way consumers think about grocery, convenience, alcohol and retail delivery through both our first-party and third-party operations businesses. DashMarts are our first-party offering designed to provide on-demand deliveries through a new type of convenience. Inside DashMarts we sell household essentials, groceries, brand-name favorites, local favorites and so much more! We have sites all over the country and are growing our geographic footprint, services we offer and scaling our existing sites today!

About the Role

You will sit on our DashMart Infrastructure team which is responsible for the tools, technology and equipment that power our DashMarts. You will be responsible for the full lifecycle of strategic technology launches within our DashMarts : from building and managing a pipeline of internal and external technology partners, to identifying opportunities and payback of potential investments, to launching and expanding our new technologies and processes within our DashMarts. You will wear both strategic and operational hats - you will interface with vendors and maintain key customer relationships on behalf of DashMart while also tactically designing operational processes to integrate technology with existing operations, creating and metricizing success criteria, and identifying and actioning areas for improvement and further investment. You will report to the Senior Manager on our DashMart Strategy & Operations; we operate in a hybrid model - you will spend some time in your home office, in person via offsites and remotely as well. This is a non-technical role and sits under our Strategy & Operations job family, under the office of the COO.

You're excited about this opportunity because you will...

  • Build. You'll have your fingerprints all over DoorDash's next big business. You'll do whatever it takes to launch, get 1% better every day, and scale something completely new. This means everything from high-level strategy to nitty-gritty operational details.
  • Strategize . From first principles, you'll develop the optimal strategy for best serving our customers.
  • Experiment. You'll transform strategies into operational experiments that create measurable and actionable outcomes, informing your larger initiative implementation plans.
  • Analyze. You'll assess the operational and financial impacts of your decisions, and iterate based on data.
  • Lead and collaborate. You'll work with a cross-functional team, including local operations, engineering, and space planning teams.

We're excited about you because...

  • You solve problems from first principles. You're excited to solve problems in innovative ways, and you resist "this is how it's always been done" thinking.
  • You're equally comfortable operating at 10,000 feet and 1 foot. You don't hesitate to get in the weeds and operate at the lowest level of detail, but you're just as comfortable thinking long-term and inspiring a team. No job is beneath you.
  • You're unafraid of ambiguity. Rapid change and learning is exciting to you, and you thrive in ambiguous, startup environments.
  • You're analytical. You let data win arguments, and you're comfortable pulling your own data in SQL or modeling in Excel.
  • You have 6-8 years of professional experience . You've succeeded in high-performance cultures (whether in tech, operations, strategy, consulting, manufacturing, automation, engineering, etc).
  • You have 2 years of experience in a physical retail or warehousing environment. You have completed your BS / BA Degree preferably in Industrial Engineering, Supply Chain, or a related field.
  • Compensation

    The successful candidate's starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee's work location. Ranges are market-dependent and may be modified in the future.

    In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information.

    DoorDash cares about you and your overall well-being. That's why we offer a comprehensive benefits package for all regular employees that includes a 401(k) plan with an employer match, paid time off, paid parental leave, wellness benefits, and several paid holidays.

    Additionally, for full-time employees, DoorDash offers medical, dental, and vision benefits, disability and basic life insurance, family-forming assistance, a commuter benefit match, and a mental health program, among others.

    About DoorDash

    At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.

    Our Commitment to Diversity and Inclusion

    We're committed to growing and empowering a more inclusive community within our company, industry, and cities. That's why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

    Statement of Non-Discrimination : In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on : race, color, ancestry, national origin, religion, age, gender, marital / domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status.

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