Client Care Professional

POSITION SUMMARY

The Client Care Professional will assist clients in the Doors of Hope Program by helping to solve a variety of life-skill challenges, specifically relating to recovery from substance abuse. This position will require assisting the Certified Peer Recovery Specialist in client services and maintaining the safety and day to day tasks of the facility.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Client Care Professional will work in close connection to the CPRS and under the direct supervision of the Residential Services Supervisor. The Client Care Professional will ensure the safety and forward progress of Doors of Hope clients. Client Care Professional will interact with clients on a regular basis and duties may include, but are not limited to the following:

• Welcomes new patients and/or family members to campus, assisting with orientation to the campus and program as directed;
• Assists with community groups, in-house and outside 12 step meetings, and 12 step discussion/study groups as assigned.
• Monitors patients, including making rounds and bed checks as assigned, assisting to create a safe treatment environment;
• Transports patients to 12 Step meetings and/or other therapeutic recreation activities as assigned, operating company vehicles within the guidelines, as well as monitoring patients for safety;
• Assists Activities Services staff members with recreation, art, music, and adventure based therapies as assigned;
• Utilizing Handle with Care, de-escalates potential and actual crisis situations as needed;
• Performs CPR and First Aid as needed;
• Performs shift assignments that include maintaining the cleanliness of the facility.
• Participates in team meetings, treatment plan reviews, staff meetings, and quality management activities as assigned;
• Assists in managing patient community as a therapeutic milieu, holding patients accountable for behavior consistent with community guidelines and recovery, consulting with clinical staff as needed;
• Documents pertinent information into the electronic patient record.
• Recommends ways to improve the quality and delivery of services.
• Maintains confidentiality of company and patient information.
• Reacts productively to change.
• Performs other duties as assigned.

QUALIFICATIONS

The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

• High School or equivalent
• Maintained minimum of a year of sobriety in recovery
• Must have a valid driver’s license
• Certified Peer Recovery Specialist (Preferred)

OTHER SKILLS

• Ability to communicate effectively both verbally and in writing
• Proficient computer skills
• Ability to document encounters with clients in a professional manner
• Ability to respectfully engage with diverse populations
• Excellent organization skills
• Ability to prioritize workload and work independently
• Must comply with drug-free workplace guidelines

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to stand, walk, sit, use hands to feel objects with tools or controls, reach with hands and arms, talk, and hear. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Work Conditions

Schedule: Monday-Friday 5pm-11pm

Location: In Office

Job Type: Part-time

Pay: $18.25 per hour

Schedule:

• Evening shift
• Holidays

People with a criminal record are encouraged to apply

Ability to Commute:

• Murfreesboro, TN 37130 (Required)

Ability to Relocate:

• Murfreesboro, TN 37130: Relocate before starting work (Required)

Work Location: In person

Salary : $18