What are the responsibilities and job description for the Patient Service Representative position at Doran Clinic for Women?
Job Responsibilities
- Answer multi-line phones and either direct the caller to the appropriate party or handle the caller's needs yourself.
- Greet patients upon arrival, sign them in and obtain insurance information and any other necessary data.
- Provide patients with intake and new patient forms as well as copies of our office policies and legally required documents.
- Process payments from patients.
- Schedule appointments for new and recurring patients based on Physician and PA/NP availability.
- Maintain hard copy patient records.
- Call patients to remind them of upcoming appointments and to help them schedule testing for off-site services.
- Provide patients with support and guidance as needed.
- Medical record filing.
- Adjusting schedules and reporting OB information to partnering facilities
- Variety of job related duties
Requirements
- High school diploma/GED required (Associate degree preferred)
- Medical Assistants will be considered
- 1 years' experience in reception work or medical assisting
- Ability to handle a fast-paced environment and prioritize tasks based on importance
- Able to work well as a team but also be self-motivated
- Excellent communication and problem solving skills
- Familiar with Microsoft Office
Job Type: Full-time
Pay: From $15.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
Medical Specialty:
- Ob/Gyn
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No weekends
Work Location: In person
Salary : $15