Demo

Reservations Specialist - Arabic Speaker

Dorchester Collection
Beverly, CA Full Time
POSTED ON 2/13/2025
AVAILABLE BEFORE 5/11/2025

Position Overview

Who we are

Our Hotels

We are not just a collection of hotels, but instead a talented community. A family with a shared passion and commitment to, unapologetically, love and breathe who we are every day. We do this with a backdrop of extraordinary hotels, steeped in history, glamour and stories, which provide the perfect stage for our people - our Legends - to live our vision -Treasured by Guests, Cherished by Employees, Celebrated Worldwide.

Diversity and Inclusion at Dorchester Collection are core beliefs of our We Care philosophy., which is an environment where all of our employees feel valued and respected, allowing positive engagement to prosper. We continually strive to build and nurture a culture where inclusivity is part of our DNA, reflected by our core values of Passion, Personality, Respect, Working Together and Creativity. When submitting your application, please let us know if you require any special accommodations during the interview process.

EOE : All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability or veteran status. We are an equal opportunity employer with a commitment to diversity.

ADA : The employer will make reasonable accommodations in compliance with the Americans with Disability Act.

Reference

2024-5073

Your future, our legacy

Hotel

The Beverly Hills Hotel

Division & Department

Corporate Office - Contact Centre

Job Title

Reservations Specialist - Arabic Speaker

Contract Type

Permanent

Status

Full time

Position Overview

We care about your career and are known for having the absolute best people in the industry. When you join us as a Reservations Specialist you start a unique opportunity to become celebrated as the very best in your field. You'll learn not only from your fellow Legends, but also through our award-winning learning academy, so that you can achieve the highest standards of craft, service, and leadership and become a legend in your own story.

What you'll get

As a Reservations Specialist at The Beverly Hills Hotel, here are just some of the great benefits you will receive :

  • Complimentary stays with breakfast included in all 10 Dorchester Collection hotels - stays of three night at one time and up to once a year at each hotel (subject to availability and seniority terms)
  • 50% off at bars and restaurants within all of our Dorchester Collection hotels
  • World class development opportunities (Service Excellence Training, Diversity Equity Inclusion & Belonging Trainings, Monthly Lunch & Learns)
  • Social events throughout the year, including Quarterly Employee Appreciation Day events, Quarterly Employee Awards, Annual End of Year Gala
  • Free Meals on Duty OR Workday Lunches in the form of a prepaid contactless card
  • Exclusive Access to a discount platform featuring 1000s of retailers
  • Competitive Medical, Dental, Vision Benefit
  • Competitive retirement scheme

As a Reservations Specialist at The Beverly Hills Hotel, your compensation will be $27.25 per hour, not including discretionary monthly incentive based on job performance.

What you'll do

You'll love what you do and take pride in delighting our guests :

  • You will be responsible for assisting guests with their enquiries about reservations for all our nine hotels of the Collection. This will include process all bookings via telephone and email and follow up activities related to reservations aspects, to ensure our guests receive nothing but the best experience.
  • You'll also need to be persuasive and engaging in order to close the sale over the phone and / or via email
  • Prioritization is another key skill : as a reservations specialist, you will be skilled at multitasking and are able to adapt in a fast-paced environment in order to meet time of response targets.
  • Our values of, Passion, Personality, Respect, Working Together and Creativity guide us each and every day. As a Reservations Specialist you'll have the opportunity to bring these to life and continue to create our legacy.
  • Dorchester Collection uses various systems in order to deliver the best service to our guests. Being able to quickly adapt to new technology is a an essential part of this role.
  • The items shared are the essence of a day in the life of a Reservations Specialist, but we'll make sure you are provided with specifics on how we care for our Collection. The operational hours of work are shift-based and may be subjected to change. These currently set as :

    Monday to Friday : 06 : 00 - 23 : 30

    Saturday and Sunday : 08 : 00 - 20 : 00

    What you'll bring

  • You'll bring your unique personality and passion to the role and the team.
  • Communication is what keeps our departments running perfectly. You have great communication skills with a strong customer service ethic.
  • English is the primary language used in our hotel. Our reservation specialists must feel comfortable communicating in this language. Native or proficient command of the French, Italian or Arabic, spoken and written, is preferred but not essential.
  • Position location

    Job Location

    Location

    9641 Sunset Blvd 90210 Beverly Hills

    Salary : $27

    If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
    Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

    What is the career path for a Reservations Specialist - Arabic Speaker?

    Sign up to receive alerts about other jobs on the Reservations Specialist - Arabic Speaker career path by checking the boxes next to the positions that interest you.
    Income Estimation: 
    $52,185 - $69,196
    Income Estimation: 
    $61,056 - $78,665
    Income Estimation: 
    $33,380 - $42,539
    Income Estimation: 
    $30,661 - $47,520
    Income Estimation: 
    $30,661 - $47,520
    Income Estimation: 
    $50,653 - $75,276
    View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

    Job openings at Dorchester Collection

    Dorchester Collection
    Hired Organization Address Bel Air, MD Full Time
    Position Overview Who we are Our Hotels We are not just a collection of hotels, but instead a talented community. A fami...

    Not the job you're looking for? Here are some other Reservations Specialist - Arabic Speaker jobs in the Beverly, CA area that may be a better fit.

    Bilingual Arabic Support Specialist

    HungerRush, LLC, Los Angeles, CA

    PR Specialist (English Speaker)

    Fever, Los Angeles, CA

    AI Assistant is available now!

    Feel free to start your new journey!