Technical Writer

Your mission Dorel Juvenile is looking for an enthusiastic, skilled, and detail-oriented Technical Writer join our expanding Creative Development team. The internal team develops instructions, manuals, and labels for every part of our business across a total of six brands including Maxi-Cosi, Tiny Love, Safety 1st, Cosco KidsTM, Monbébé (our Walmart exclusive brand), and Disney Baby. This new role is a critical part of our team. This person would work closely with our Director of Content and Managing Editor in evolving instructions, manuals, and labels for all our brands to ensure we’re delivering impeccable, easy-to-digest materials that align with copy across all our platforms (physical and digital), are cost-effective, and compliant with NHSTA, Transport Canada, and JPMA standards. You revel in simplifying the most complicated language. You’re mindful of choosing language that is welcoming and inclusive. You work quickly and efficiently and excel in the nitty-gritty of safety and warning labels. You understand that every label, manual, and slip sheet contributes to the overall Brand Experience. You believe that speed is nothing without accuracy—and accuracy will win every time. You’re super organized, adhere to deadlines, and can shift priorities as business dictates. As a valued member of our in-house Creative Development team, you’ll help solidify the Dorel Juvenile family of brands as best in class at every price point. This position requires hands-on time with our products. This position will report to the Managing Editor and will work in the Foxboro, MA office (hybrid; Tues, Wed, Thur). This position does not support immigration sponsorship. Key responsibilities Work closely with the Managing Editor, Sr. Technical Writer, Category Managers, and Engineers to produce comprehensive instructions, manuals, labels, and slip sheets that deliver ease of usability for our customers Ensure all instructional messaging is consistent with all product copy, illustrations, and photography across print, digital, video, and out-of-home channels (i.e. scripts) Maintain the Brand Voice across all instructions and manuals, ensuring consistency in messaging while striving to push boundaries and find new and clever ways to communicate with our customer Partner with Sr. Technical Writer to create instructions and manual templates by category to document the technical writing process and gain efficiencies within the Technical Publications group. Work with the Sr. Technical Writer and Managing Editor on copyediting any materials related to a product’s Total Package Offering (TPO) prior to release Key Relationships Technical Publications Graphic Designers Category Management Teams Engineering + Product Development Designers Project Management Leads Creative Operations Leads Brand Management Leads Sales Marketing Team Your profile Bachelor's Degree or equivalent applicable experience 2+ years of instructional and technical copywriting and editing experience, specifically in the consumer goods, tech or e-commerce space (working with Legal and Compliance departments is a plus); bilingual or multilingual also a plus – English / Spanish / French Prior experience editing and writing instructional copy (including infographics) is a must (experience with Warnings, Cautions, and Law Tags is a plus) Strong attention to detail in technical writing, copyediting, and proofreading A passion for combining your creative and organizational skills; a team player who is willing to jump in and help wherever needed Someone who is smart, funny, super organized, collaborative, and believes that work/life balance is something that’s REAL and not just a catchphrase in a job description Proven ability to develop and maintain effective work relationships with internal and external stakeholders Can stay completely on top of their workload and be communicative about their time management A passion for Teams calls! We’re operating in a hybrid environment—you love that “Camera On” way of working and don’t find 2-D a disadvantage, just another way of connecting with your peers. Proven project management experience Proven management of instructions and manual production (inception through execution) Advanced user of MS Office suite of products Willingness to learn and adopt new tools (JIRA, Salsify, Ziflow, Monday) Capable of resolving escalated issues arising from operations and requiring coordination with other departments

Salary : $70,000 - $106,000