What are the responsibilities and job description for the Regional Training and Process Strategy Manager position at Dorman Inc?
Regional Training and Process Strategy Manager
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Date : Jan 22, 2025
Location : Portland, TN, US, 37148 Warsaw, KY, US, 41095
Company : Dorman Products
Dorman was founded on the belief that people should have greater freedom to fix motor vehicles. For over 100 years, we have been driving new solutions, releasing tens of thousands of aftermarket replacement products engineered to save time and money, and increase convenience and reliability. Founded and headquartered in the United States, we are a pioneering global organization offering an always-evolving catalog of automotive, heavy-duty and specialty vehicle products. Today, we have more than 3,500 employees across 28 different locations, with a family of brands that also includes SuperATV and Dayton Parts. Publicly traded under the stock ticker DORM, we had revenues surpassing $1.93 billion in 2023.
Everyone who works at Dorman is called a Contributor. We need everyone, regardless of role and experience, to contribute to our success. That means everyone has a unique ability to make an impact on the business. We encourage all our Contributors to bring their authentic selves to work. The freedom to pursue new ideas, offer different perspectives, and grow in your career is fundamental to working at Dorman.
Job Summary
Manage training development and process documentation strategy across Dorman Light Duty Distribution Centers.
Primary Duties
Create training curriculums for four sites (Colmar, PA, Louisiana, MO, Portland, TN, and Warsaw, KY) to facilitate improved customer quality.
Identify future training needs and research new training methods, processes, and materials to enhance Contributor knowledge.
Develop training aids such as manuals and handbooks using current and future Process Documentation aids.
Design and manage internal document control systems for process accuracy.
Develop and maintain a compliance and performance tracking system for four Light Duty Distribution Centers and the contributors assigned to each site.
Partner with o site leadership on training development and process documentation strategy.
With a focus on continuous improvement, analyze existing systems and identify areas of opportunity through various data collection processes.
Ensure process changes are documented and contributors are current in all new process and process changes.
Ensure contributors are trained in proper operation of equipment.
Perform System audits to ensure compliance to established procedures.
Education / Experience
- Bachelor's degree (B. A.) from four-year college or university preferred; or HS Diploma with adequate related experience and / or training; or equivalent combination of education and experience.
Qualifications
Familiarity with modern and traditional training methods
Excellent leadership and motivational skills
Enhanced database and computer skills
Strong Verbal and written communication skills
Excellent decision making and problem-solving skills.
Good collaboration and teambuilding skills.
Previous supervisory skills and experience required.
Knowledge of competency-based training assessment tools
Travel Time : Up to 25%
DormanProducts
Dorman Products is an equal opportunity employer; we value a combination of ideas, perspectives, and cultures at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, or disability status. EEO / AA Employer M / F / D / V. www.DormanProducts.com
