Account Manager

Job Title: Account Manager

Division: Signum Displays LLC

Region: National

Reports to: Director of Sales

Company Overview – Signum LLC

Signum LLC, is the result of the strategic merger of two well-established companies: Signum Displays and Dorn Color. With a combined legacy of 99 years, we specialize in providing high-quality, customized display and color solutions to major manufacturers and retailers across multiple industries.

Signum Displays delivers innovative, high-impact display solutions ranging from compact plastic pods for faucets and showers to large-scale displays for windows and doors. Our expertise ensures that products are presented in the most engaging and effective way to capture customer attention and drive sales.

Dorn Color is a trusted leader in precise color matching, catering to businesses where color accuracy is a critical component of their success. We produce top-tier color cards, fan decks, and marketing collateral, enabling customers to showcase their products with absolute precision and consistency.

At Signum LLC, we take pride in our close partnerships with clients, working collaboratively to define and develop the most effective solutions for marketing and product promotion. With a strong foundation built on nearly a century of experience, we continue to innovate and support our customers with superior displays and color tools that enhance brand presence and influence purchasing decisions.

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Job Summary:

The Account Manager is a key position within the Signum Sales Team, responsible for developing and maintaining business relationships with existing and new customers. The role focuses on distributors, plumbing supply stores, showrooms, and select faucet manufacturers, while also exploring opportunities outside the faucet display market. The ideal candidate will drive business growth through strategic planning, customer relationship management, and proactive sales initiatives.

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Key Responsibilities:

• Develop new business through prospecting, attending trade shows, and strengthening relationships with existing customers.
• Assist customers in designing display ideas to enhance their marketing strategies.
• Establish and maintain key strategic relationships across all customer accounts.
• Create and execute annual account strategies to drive business growth.
• Develop and implement pricing strategies that align with both customer needs and company objectives.
• Act as the primary point of contact for customer accounts, ensuring a deep understanding of their needs and translating them into actionable solutions.
• Prepare and manage annual and quarterly sales forecasts for both existing and new business opportunities.
• Deliver compelling presentations and proposals to clients.
• Analyze competitive dynamics and develop strategies to address market challenges.
• Collaborate closely with the Sales Team, Project Management, and Leadership to ensure seamless execution of customer needs.
• Identify and coordinate new business growth opportunities.
• Provide periodic business updates, including market share analysis, monthly reports, and project updates within the CRM system.
• Adhere to company safety policies and promote best practices.
• Develop and maintain the CRM system for effective customer management.

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Work Environment:

• Officebased role with travel to customer locations as required.
• Potential for hybrid work after one year, based on performance and company needs.
• Requires interaction with a diverse customer base, including large corporations with marketing teams and small, privately owned businesses.
• Sales involve detailed knowledge of artwork, print layout, and color standards.

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Key Performance Indicators:

• Achieve and exceed financial targets for each account as defined by management.
• Identify and capitalize on growth opportunities within existing and new accounts.
• Maintain high customer satisfaction and resolve quality concerns effectively.
• Ensure accurate and timely reporting within CRM and other business tools.

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Qualifications & Experience:

• Bachelor’s degree in Business, Technical field, or equivalent experience preferred.
• Prior experience in sales or account management preferred.
• Background in displays, printing, color, and graphics is a plus.
• Strong strategic thinking and problemsolving skills.
• Excellent interpersonal and communication skills (phone, video conferencing, inperson).
• Effective negotiation and relationship management skills.
• Highly organized with strong prioritization abilities.
• Experience working in highperformance teams.
• Ability to manage multiple complex projects simultaneously.
• Comfortable interacting with all levels of customer management.

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This position offers a dynamic opportunity for a results-driven professional eager to contribute to the success of Signum Displays LLC. If you have a passion for sales, strategic business development, and customer relationship management, we encourage you to apply.

About DORN COLOR LLC

Dorn Color is the industry expert in precise color matching, custom sampling tools, surface texture, and unique finish reproduction. We are primarily a producer of custom color cards, custom fan decks, color charts, color pieces, product displays, color swatches and color system product samples. We have the ability to convert customer supplied material, even vinyl, paper, plastics, and leather, into sample cards or sample books and decks; and this is not the limit of our abilities by any means. We constantly work to find new ways to help you better market your product.