What are the responsibilities and job description for the Emergency Medical Response Team Lead position at Dorney Park?
About Dorney Park
At Dorney Park & Wildwater Kingdom, we are passionate about delivering exceptional guest experiences and creating lifelong memories. Our team is dedicated to providing safe and enjoyable environments for our guests, while fostering a positive and inclusive workplace culture.
Job Description
We are seeking an experienced EMT Supervisor to join our seasonal team, responsible for overseeing the safety and guest services department. The successful candidate will have a strong background in emergency medical services, with experience in leadership and team management.
This role requires excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment. You will be expected to respond to medical and fire emergencies, as well as handle various guest services situations with professionalism and discretion.
As a member of our team, you will enjoy a range of benefits, including paid training, free uniforms, and admission to Dorney Park and other Cedar Fair properties. You will also have access to exclusive discounts on food and merchandise, as well as opportunities to attend employee-only events and ride nights.
Key Accountabilities
- Medical Response: Respond to medical emergencies, providing effective care and treatment to guests and associates.
- Fire Safety Compliance: Ensure compliance with fire safety regulations and protocols, preventing potential hazards and risks.
- Guest Services Delivery: Manage guest complaints and concerns, providing effective solutions and resolutions.
- Team Development: Supervise and train EMTs, promoting a culture of safety and excellence within the team.
Requirements
- Education: High school diploma or equivalent required; EMT certification preferred.
- Experience: Previous experience in emergency medical services or a related field; leadership experience a plus.
- Skills: Excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.
