What are the responsibilities and job description for the Dental Receptionist position at Dorothy Lane Dental?
Job Overview:
We are seeking a skilled and organized Dental Receptionist to join our team. As a Dental Receptionist, you will be responsible for providing exceptional customer service and administrative support in a dental office setting. Your role will involve greeting patients, scheduling appointments, managing patient records, and ensuring the smooth operation of the front desk.
Responsibilities:
- Greet patients and visitors in a friendly and professional manner
- Schedule appointments and manage the dental office calendar
- Answer phone calls and respond to inquiries or direct them to the appropriate staff member
- Verify insurance coverage and assist with billing and payment processing
- Maintain patient records and update information as necessary
- Ensure compliance with HIPAA regulations for patient privacy and confidentiality
- Provide general administrative support such as filing, faxing, and scanning documents
- Collaborate with the dental team to ensure efficient patient flow and excellent customer service
- Assist with other duties as assigned by the office manager or dentist
Experience:
- Previous experience in a dental office setting is preferred
- Familiarity with dental administrative support tasks such as scheduling appointments, managing medical records, and handling insurance claims
- Knowledge of dental terminology is a plus
- Proficiency in using electronic health record systems (e.g., eClinicalWorks) or similar software
- Strong communication skills, both verbal and written
- Excellent organizational skills with attention to detail
- Ability to multitask and prioritize tasks in a fast-paced environment
- Familiarity with phone systems and ability to handle high call volumes
If you are a motivated individual with excellent customer service skills and a passion for providing quality care, we encourage you to apply for this position. Join our team and contribute to creating a positive experience for our patients at our dental office.
Job Type: Full-time
Pay: $18.13 - $20.00 per hour
Benefits:
- 401(k)
- Paid time off
Schedule:
- Monday to Friday
- Weekends as needed
Ability to Relocate:
- Dayton, OH 45409: Relocate before starting work (Required)
Work Location: In person
Salary : $18 - $20