What are the responsibilities and job description for the Central Office Receptionist position at Dothan City?
This is a 12-month position at Central office.
This is a 9-month position for School level .
Applicants must have a high school diploma or GED. Two-years' experience as a secretary or receptionist preferred.
Central Office/School Receptionist
QUALIFICATIONS:
- High school diploma or equivalent.
- Two (2) years secretarial or receptionist experience preferred.
- Must meet background clearance requirements as specified by Alabama statutes and State Board of Education regulations.
SALARY LEVEL: 18
FLSA STATUS: Non-Exempt
REPORTS TO: Superintendent/School Principal
TERMS OF EMPLOYMENT:
Salary and Benefits shall be paid consistent with the system’s approved compensation plan. Length of the work year and hours of employment shall be those established by the system.
DUTIES AND RESPONSIBILITIES:
- Greets visitors and directs them to the proper person or office.
- Receives incoming telephone calls and transfers to the proper person.
- Takes messages for personnel who are away from their desks.
- Maintains confidentiality of sensitive information.
- Assists with distributing information and applications relative to
- Communicate effectively with the public, staff members, students, parents, administrators and other contact persons using tact and good judgment.
- Provide secretarial services for the programs under administrators’ supervision when assigned.
- Relieve administrators of clerical details, operations and administrative matters when assigned.
- Perform public relations functions with department heads, officials, personnel and visitors.
- Establish and maintain a thorough knowledge of system policies and procedures pertaining to assigned areas of responsibility.
- Take notes in matters of concern and report findings to administrators to communicate what developments have occurred.
- Model and maintain high ethical standards.
- Demonstrate initiative in the performance of assigned responsibilities.
- Maintain expertise in assigned areas.
- Participate successfully in the training programs offered to increase skill and proficiency related to assignment.
- Participate in cross-training activities as required.
- Keep supervisor informed of potential problems or unusual events.
- Respond to inquiries and concerns in a timely manner.
- Takes leave time in accordance with Board policy and reports all
absences in a timely manner.
- Assumes other reasonable and equitable job-related duties assigned
by the immediate supervisor.
REQUIRED KNOWLEDGE SKILLS AND ABILITIES:
- Ability to deal with the public in different situations in a pleasant, courteous and helpful manner.
- Ability to utilize good telephone skills.
- Considerable knowledge of the operations and functions of the school system.
- Ability to use business English, spelling, grammar, and punctuation.
- Knowledge of the principles and practices of secretarial work, including
writing, editing, and publishing communications.
- Ability to organize and maintain accurate records.
- Ability to interpret rules, regulations, and policies, and to use mature
judgment in making decisions.
- Ability to establish and maintain effective and professional working
relationships with administrative staff and the public.
- Knowledge of basic computer operations.
- Ability to greet and deal with visitors.
- Ability to work with and without supervision.
- Physical and emotional ability and dexterity to perform required work
and move about as needed in a fast-paced, high-intensive work
environment.
EVALUATION:
Performance of this will be evaluated in accordance with the provisions of the Board’s policy on evaluation of personnel.
SOURCE: Dothan City Schools, Dothan, Alabama
Salary Schedule: