What are the responsibilities and job description for the Medical/Nursing Assistant position at DotHouse Health?
Description
SUMMARY:
Reporting to the Nursing Manager and under the direct supervision of a registered nurse, the Medical/Nursing Assistant performs a variety of direct and indirect patient care activities for pediatric, adolescent, and adult patients. These include routine patient care activities, preparatory functions for patients and providers, and other routine and/or related duties that medical assistants are trained to perform.
GENERAL DUTIES & RESPONSIBILITIES:
- Reviews medical records and provider schedules prior to clinical sessions
- Prepares patients and examination rooms for provider visit
- Greets patient, completes appropriate screenings and testing, and obtains necessary information from the patient and/or patient’s family
- Performs all tests, procedures, and screenings accurately (ex. Vital signs, POCT Glucose)
- Clearly and accurately documents information in the electronic medical record including results of all testing and screening performed
- Communicates information clearly, accurately, and professionally to patients and staff
- Follows HIPPA protocol and always maintains patient confidentiality
- Assists providers during examinations and procedures as needed
- Ensures that all lab requisitions are accurately and completely filled out, all specimens are logged appropriately, and specimens requiring immediate transport to the lab are transported properly
- Cleans and sterilizes instruments and equipment per Infection Control Manual
- Cleans and maintains utility and supply areas
- Ensures that clinical areas are adequately stocked, maintains an inventory of supplies, stores and rotates supplies per Infection Control Manual, and communicates discrepancies in supplies received to the Nurse Coordinator
- Demonstrates ability to work as a team member; participates in orienting peers
- Attends nursing and organizational staff meetings and participates in quality improvement initiatives
- Identifies educational needs and participates in program offerings
- Complies with all DotHouse Health policies and procedures
- Provides safe, ethical, and culturally competent care
- Other duties as assigned
Requirements
REQUIRED SKILLS & COMPETENCIES:
Education: High School diploma or equivalent
Experience:
- Minimum of 6 months to 1-year post-training preferred.
- Knowledge of patient care clinic, office, and clerical support procedures.
- Ability to work within a team framework.
- Bilingual preferred
- Highly motivated and detail-oriented with strong customer service, organizational, systems and analytical skills.
- Excellent verbal, written communication/presentations skills, and systems applications skills
Certification/Licensure: Certification from an approved medical assistant or certified nursing assistant program. Current BLS certification.
Software/Hardware: Must be proficient and have a strong working knowledge of Microsoft Office (Outlook, Excel, Word, etc.)
