What are the responsibilities and job description for the Switchboard Operator Part Time position at DotHouse Health?
Description
SUMMARY:
We are seeking a mature, outgoing individual with very good interpersonal and customer service skills
to be a part of our busy, yet thriving multi-cultural environment. The switchboard operator will not
only be responsible for greeting our patients and visitors but also be responsible for.
GENERAL DUTIES & RESPONSIBILITIES:
- Continual daily interaction with clinic patients, external customers, clinic attending and staff by demonstrating confidence, professionalism, responsiveness and exceptional customer service skills
- Accurately screen, identify and place incoming and outgoing calls.
- Utilize overhead paging system as needed
- Adhere to privacy and confidential and proprietary company policies and procedures
- Complete additional responsibilities as assigned
Requirements
REQUIRED SKILLS & COMPETENCIES:
EDUCATION & QUALIFICATION
- High School diploma or GED required
- Switchboard experience preferred
- Bilingual applicants are encouraged to apply
