What are the responsibilities and job description for the SNV IT Technician - Graveyard position at Dottys?
The IT Technician reports to the IT Manager and is responsible for providing support and installation of IT equipment.
The above information on this job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties and responsibilities required of all employees assigned to this job. REV. 9/16/2020
IT Technician
Location: Losee Corporate Office
Shift: 5 Graves
Days Off: TBD
Manager: Vince Cybulski \ Maria Segarra
Job Requirements:
- At least 21 years of age;
- High school diploma or higher;
- Prior relevant experience;
- Working knowledge of computers and networking;
- Nice, friendly, and willing to work attitude;
- Excellent critical thinking, communication, and problem-solving skills;
- Ability to prioritize tasks and assignments;
- Valid Nevada driver’s license and clean, current DMV printout;
- Gaming registration;
- Ability to stand and walk for extended amounts of time;
- Ability to sit and perform computer work for extended amounts of time;
- Ability to bend and lift up to 50 lbs. as needed.
Job Responsibilities:
- Software/hardware installation and maintenance;
- Account setups, updates, troubleshooting, and deactivations;
- AC check;
- Vehicle maintenance;
- Corporate calls;
- ASAI Configuration;
- Marketing board PC setup/installation;
- Assist with warranty and replacement work for PC’s;
- Ensure proper roles are assigned;
- Reset passwords;
- Outside emails;
- New incident notification management;
- Equipment cleaning/refurbishing;
- Vehicle maintenance and inspections;
- Tool inspections; Truck inspections;
- Ticket transfers to other departments;
- Product/material pick-ups/deliveries;
- Perform other duties as assigned.