Bartender

Bartender

Full-time schedule varies more than one opening

Starts at $11.79/hr tips

Benefits available after 60 days for full-time staff, paid leave after one year.

Apply in person at 442 E Bennett Ave in Cripple Creek! Ask the front desk for an application then request to speak with HR Monday to Friday 8am to 4pm.

Bartenders at the Double Eagle, must be knowledgeable. Bartenders should have experience providing superior customer service. Bartenders work with cocktail servers to provide drink service on the casino floor, and directly with players and guests to provide consistent friendly service and monitor patron alcohol consumption to comply with gaming regulations. The ability to establish and maintain professional relationships with frequent players and guests is key to continued success as a bartender in this environment. Located just over an hour west of Colorado Springs, two hours from Pueblo or Denver, the Double Eagle stands out as a leader in the historic town of Cripple Creek. Please visit us online to view our menu, or come by and fill out an application. All applicants are required to submit a Double Eagle employment application to be considered for an interview.

SUMMARY To Greet guests as they approach the bar, to assist in all ways possible to enhance guest’s experience. Specifically, to wash glassware, cut fruit, stock beverages, to replenish par stock as required and as directed by bar supervisor. Assist with keeping a clean and organized work environment at all times. To perform all duties in compliance with company policies as well as all Federal, State and Local safety standards, health standards and the Colorado Limited Gaming Act.

JOB DUTIES AND RESPONSIBILITIES:

1. Within the realm of the responsibility of the job, maintains a clean and safe work environment. Performs duties in compliance with safety procedures, which includes use of safety equipment. Incumbents are responsible for following safety procedures, identifying unsafe practices or conditions and informing their supervisor or the Safety Committee of unsafe conditions, as directed.

2. Sells alcoholic and non-alcoholic beverages and snack foods to customers in a courteous and prompt manner.

3. Provides quality services to ensure good customer service.

4. Acts to consistently maintain a properly stocked, clean and well organized bar at all times. Ensures that all liquor controls are closely monitored and tightly maintained.

5. Monitors cash flow and complies with money handling procedures, as directed. Acts to prevent loss and theft, and to maintain the integrity of all cash transactions.

6. Monitors GUESTS for intoxication, discontinues alcohol sales and informs security, Key on Duty, and immediate supervisor of suspected intoxication. Guests are not to be served more than one alcoholic beverage (1 shot) every twenty minutes not to exceed 3 alcoholic beverages in one hour.

7. Alerts supervisor and security of GUESTS who may be difficult or possible violent.

8. Coordinates bartending activities with the rounds and breaks of Cocktail Servers.

9. Promotes events in gaming, slots, the restaurant and other areas, as required or requested.

10. Sells/exchanges change to Guests according to ICMP regulations.

11. Develops, maintains and enhances positive relations with all CUSTOMERS and STAFF MEMBERS.

12. Performs all duties in compliance with the Colorado Limited Gaming Act.

13. Wears and maintains all uniforms. Uniforms must be cleaned and pressed, nametags must be worn at all times, no perfumes worn, hands must be clean and shoes must be clean.

14. Alerts supervisor of any concerns regarding the quality, selection and variety of all food and beverages.

15. Complies with established security policies and procedures.

16. Performs other duties, including special projects, as needed and directed.

17. Demonstrates a good working knowledge of all Lombards, WInfields, Grill & Prospectors Perk, food and beverage outlets and products. Is able to answer CUSTOMERS questions concerning the same.

18. Communicates and maintains performance standards for interaction with customers. Acts effectively to anticipate, reduce or eliminate complaints from customers.

19. Communicates and cooperates with other departments to ensure best possible GUEST satisfaction.

20. If a person does not appear to be 35 years of age or older, you MUST ask for their I.D. It is against the law to serve anyone that does not have proper identification.

21. Is a TEAM PLAYER, performs all duties and responsibilities as a team.

22. Correctly accounts for all cash, charges and comp sales.

23. NO BARTENDER SHALL GIVE DISCOUNTS OR COMPS FOR ANY REASON. This could result in severe write-up or termination. If you feel someone should get a comp or discount, contact your supervisor on duty or Food and Beverage Manager. If none are available, contact the Duty Key.

24. Lower Bar Bartenders should provide drinks for the restaurant server as the drinks come through the Micros system.

25. It’s the responsibility of each bartender to clock in and sign in at the beginning and end of each shift. Failure to do so could result in you not getting paid for that day.

26. Bartenders should never leave the bar unattended. Get a cocktail waitress to cover, or bar manager or duty F&B director. You need to get permission from the F&B Manager to arrange for breaks and lunches. This applies to bartenders and cocktail servers.

27. Uniforms should be well pressed. Skirt or pants cleaned. Do not add to, remove or adjust the style of issued uniform. If for some reason you do not have part of your uniform prior to going on duty, immediately inform your Supervisor of Manager on duty.

28. If you make a mistake on your micros tickets such as closing comps to cash or closing out any ticket with an error, you need to see a manager for correcting your ticket before you leave if a manager is not available to fix ticket be sure to have the Key on Duty sign and acknowledge the error.

29. If you break any glassware or bottles, stop immediately and clean it up, even if this interrupts service temporarily. SAFETY FIRST--AND THIS COULD CREATE AN UNSAFE WORK ENVIRONMENT FOR EMPLOYEES OR GUEST. If you should break a glass in the ice bin, you must remove all ice, clean the ice bin thoroughly, then refill with ice.

30. If you require any liquor or wine during your shift, the duty Food and Beverage Manager or Director or Supervisor.

31. Responsible for entering all drinks into micros and comping free drinks every hour, remember free drinks go to guests that are actively playing at the bar. If a guest is not engaged in active gaming then they must pay for their beverage. If a guest is on the floor playing and comes to the bar for a drink they must wait for a cocktail server or they will need to pay for their beverage.

32. Accurately makes change in cash drawer for all sales and tips.

33. Properly separates tips from revenue. Tips are not to be kept with bar or Lotto Revenue.

34. Operates and maintains Colorado Lotto

35. Keep in mind that surveillance cameras may be watching at any time to review a bartender or cocktail servers job performance.

36. Any bartender or cocktail server not complying with the above stated policies will be subject to disciplinary action up to and including termination.

37. You are responsible for knowing and understanding the Colorado Gaming ICMP’s applicable to your department.

38. It is the employee’s responsibility to be aware of the above stated bar policies as well as company policies throughout the casino. If you have any questions regarding these policies and procedures in our company, please see your department manager for clarification.

39. UNDERAGE GAMBLING / UNDERAGE DRINKING / CHECKING ID’s: It is your responsibility to ensure no person under the age of twenty-one (21) is consuming any alcoholic beverages, gambling, lingering in a gaming area or sitting in a gaming area. This guideline includes underage and off-duty employees. The best way to assure compliance is to ask for ID. Remember, many people look older than they really are. If anyone looks like they are under thirty-five (35) years of age, you are to ask for their ID. If you have questions about any ID call the Key on Duty. In addition, you will be responsible to attend the annual retraining of Underage Gambling, Alcohol and checking of ID’s.

EDUCATION AND/OR EXPERIENCE: High School Diploma, or equivalent in education and experience. One (1) or more years of recent and related experience.

LANGUAGE SKILLS: Demonstrated effective and diplomatic oral and written communication skills using English.

REASONING ABILITY: Decisions are limited to within the scope of essential duties.

LICENSES, CERTIFICATION, REGISTRATIONS: Must be at least twenty-one (21) years of age and possess a Colorado Limited Gaming Support License.

PHYSICAL DEMANDS: Essential duties involveperforming physical exertion: frequent brisk walking, climbing stairs, stooping, bending, stretching, reaching, kneeling, squatting, walking and crouching/stooping, pushing and standing for an entire work shift, with standard breaks, in order to perform duties. Essential duties involve working in a small, confined area used to obtain food, with floors which may become slippery in the process of preparing food and beverages. Essential duties require lifting trays containing food: and lifting up to 50 pounds to stack, store or move bartending, kitchen, restaurant or general office supplies or equipment. Essential duties involve a flexible workweek with additional hours routinely required. Bar carts are not to be over loaded, maximum load at one time should be no more than 4 buckets of ice, or 6 cases of beer, or 5 cases of water. DO NOT OVERLOAD Bar carts. Bar carts are to be pushed at all times never pulled.

WORK ENVIRONMENT: Essential duties involve working in a casino environment which contains loud noise and odors.

MATERIALS AND EQUIPMENT DIRECTLY USED: Equipment typical of a retail/commercial kitchen, bar and restaurant, including mixers, ovens, refrigerators, knives, spoons, forks, glasses, pitchers, and various cleaning supplies and materials.

Job Types: Full-time, Part-time

Pay: $11.79 per hour

Expected hours: 28 – 40 per week

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 10 hour shift
• 12 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Night shift

People with a criminal record are encouraged to apply

Ability to Relocate:

• Cripple Creek, CO 80813: Relocate before starting work (Required)

Work Location: In person

Salary : $12