What are the responsibilities and job description for the Assistant Manager position at Double JJ Resort?
Company Description
Double JJ Resort, located just east of Lake Michigan, spans over 1,400 acres offering an ideal getaway. With diverse accommodations including luxury condo suites, hotel-style rooms, log homes, cabins, and campsites, Double JJ Resort caters to a variety of preferences and budgets. The resort features two golf courses, an indoor and outdoor water park, and year-round activities such as horseback riding, mini golf, and snow tubing. Our friendly staff ensures an exceptional experience, whether for weddings, corporate retreats, or family vacations. Come and enjoy the natural beauty and tranquility of the great outdoors at Double JJ Resort.
Role Description
This is a full-time, on-site role for an Assistant Manager located in Rothbury, MI. The Assistant Manager will oversee daily operations, assist with staff management, handle guest services, and ensure a smooth-running resort experience. Responsibilities include coordinating events, managing outlets, addressing guest inquiries, and maintaining high standards of customer service. The Assistant Manager will also support the Retail Director with additional tasks and report directly to them.
Qualifications
- Strong customer service and guest relations skills
- Experience in staff management and team coordination
- Organizational and multitasking abilities
- Problem-solving and decision-making skills
- Proficiency in administrative and clerical tasks
- Excellent communication and interpersonal skills
- Ability to work full-time and on-site in Rothbury, MI
- Experience in the retail industry is a plus