What are the responsibilities and job description for the Hospitality Manager position at Double Star Maryland Heights Llc?
Benefits / Perks
Competitive wages
Career Growth Opportunities
Fun and Energetic Environment
Job Summary
We are seeking a positive, friendly, and experienced Hospitality Manager to join our team! As the Hospitality Manager, you will organize and oversee the daily operations of our facilities.
The Hospitality Manager must possess strong communication skills and remain focused on ensuring both positive customer experiences and positive team / employee experiences. You should be capable of solving problems successfully even when faced with challenging situations.
Responsibilities
Hire qualified personnel according to standards set forth by the company
Organize and coordinate facility operations to maximize efficiency
Manage staff
Ensure supplies, equipment, and inventory are stocked and maintained
Respond to guest concerns and resolve them appropriately
Maintain accurate records
Review and prepare reports for senior management
Ensure compliance with health and quality standards
Qualifications
Proven experience as a Hospitality Manager is preferred
Familiarity with hospitality industry standards
Proficient in English; knowledge of additional languages is a plus
Ability to resolve issues with a customer-focused orientation
An outgoing personality
Excellent communication skills
Strong organizational and time-management skills
Bachelor’s degree in Hospitality Management is preferred
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