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Director of Banquets

DoubleTree by Hilton Gaithersburg
Gaithersburg, MD Full Time
POSTED ON 4/9/2025
AVAILABLE BEFORE 5/7/2025

JOB SUMMARY : The DoubleTree Gaithersburg is seeking a dedicated Director of Banquets who is eager to provide our guests with an unforgettable event experience. We require someone with exceptional leadership abilities to manage banquet staff and ensure that our hotel services exceed guest expectations. Our ideal candidate is a self-starter with 3 years of hospitality experience, preferably in a management role, and an unwavering commitment to client satisfaction. Overall, a Banquet Director plays a crucial role, ensuring that all banquets and events are executed flawlessly. If you are a detail-oriented, team-focused individual with a passion for hospitality, then this may be the perfect career for you.RESPONSIBILITIES : Provide an optimal level of event service by supervising the banquet area's daily operations, including ordering supplies, supervising event space set-up, and determining staffing levels.Create departmental rules, processes, quality standards, and cost-cutting strategies to continually enhance the customer-focused banquet area.Assess and document the outcome of each event to propel future improvement upon all processes.Responsible for maintaining a high energy, positive, professional appearance.Responsible for short and long term banquet functions in the front and back of the house.Responsible for proactively reviewing staffing and equipment needs.Ability to develop ideas for special events and holiday functions.Responsible for ensuring coordination and execution of all events with Culinary, Stewarding, Catering / CS, Audio Visual.Evaluating and pre-planning, being prepared for large groups and special functions including holidays.Hire staff, discipline staff, evaluate their performance and document all aspects of their employment.Oversee maintenance of all banquet equipment, function spaces and cleanliness of all banquet areas.Training programs both group and individual to stress service, safety and product knowledge.Bi-weekly payroll including tip pool breakdown done accurately and on time.Staff functions for optimum labor costs and maximum service. Write accurate schedules within designated staffing guidelines.QUALIFICATIONS : High school diploma or equivalent; associate degree in hospitality management preferred.3 years managing a team in a hospitality role or equivalent role.Proven customer service experience as a manager; strong guest-focused mentality.Excellent communication skills for working with clients and other team members.Proficient in computer skills, especially MS Office (Word, Excel, and PowerPoint).Job Type : Full-timePay : $70,000.00 - $80,000.00 per yearBenefits : Dental insuranceEmployee discountHealth insurancePaid time offPaid trainingVision insuranceAbility to Commute : Gaithersburg, MD 20877 (Required)Ability to Relocate : Gaithersburg, MD 20877 : Relocate before starting work (Required)Work Location : In person#J-18808-Ljbffr

Salary : $70,000 - $80,000

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