What are the responsibilities and job description for the Night Auditor (Part-Time) position at DoubleTree by Hilton Gaithersburg?
Job Overview:
We are seeking a detail-oriented and customer-focused individual to join our team as a Night Auditor. As a Night Auditor, you will play a crucial role in ensuring the smooth operation of our hotel during the overnight hours. This position requires excellent organizational skills, strong attention to detail, and exceptional customer service abilities.
Duties:
- Perform night audit procedures to ensure the accuracy of financial transactions
- Verify and balance guest accounts, including room charges and taxes
- Prepare daily reports summarizing hotel operations and financial activities
- Handle guest inquiries and resolve any issues or complaints
- Assist with the check-in and check-out process for guests arriving or departing during the night shift
- Monitor security cameras and ensure the safety and security of the hotel premises
- Maintain accurate records of guest interactions and transactions
Requirements:
- Previous experience in hospitality or hotel management is preferred
- Familiarity with phone systems and hotel reservation software is a plus
- Bilingual skills (English/Spanish) are advantageous
- Strong customer service skills with the ability to handle difficult situations calmly and professionally
- Excellent organizational skills and attention to detail
- Ability to work independently and efficiently during overnight hours
- Knowledge of front desk operations, including guest relations and check-in/check-out procedures
If you are a reliable individual with a passion for providing exceptional customer service, we encourage you to apply for this exciting opportunity. Join our team as a Night Auditor and contribute to creating memorable experiences for our guests.
Please note that this is a night shift position with specific working hours.
Job Type: Part-time
Pay: $19.00 per hour
Benefits:
- Employee discount
- Food provided
- Free parking
- Paid time off
Schedule:
- Night shift
Work Location: In person
Salary : $19