What are the responsibilities and job description for the Front Desk/Night Auditor position at DoubleTree by Hilton Hattiesburg?
```Duties```
- Perform night audit duties, including reviewing and reconciling financial transactions, balancing accounts, and generating reports
- Ensure accuracy of guest accounts and resolve any discrepancies
- Provide exceptional guest service during check-in and check-out processes
- Handle guest inquiries and complaints in a professional and timely manner
- Assist with reservations and room assignments as needed
- Maintain knowledge of hotel services, amenities, and local attractions to provide recommendations to guests
- Monitor security cameras and report any suspicious activity or safety concerns
- Follow all hotel policies and procedures to ensure a safe and comfortable environment for guests
```Experience```
- Previous experience in a similar role preferred, but not required
- Strong multitasking skills with the ability to prioritize tasks effectively
- Excellent communication skills, both verbal and written
- Proficient in using computer systems, including hotel management software and Microsoft Office Suite
- Knowledge of phone systems and phone etiquette
- Ability to work independently with minimal supervision
- Attention to detail and accuracy in handling financial transactions
Please note that this job description is not exhaustive. Additional duties may be assigned as needed.
If you are a multilingual individual with experience in guest services, customer service, or hospitality management, we encourage you to apply for this position. As a Night Auditor, you will play a crucial role in ensuring the smooth operation of our hotel during overnight hours. Join our team and contribute to creating memorable experiences for our guests.
Benefits:
- Competitive pay based on experience
- Opportunities for career growth within the hospitality industry
Requirements:
- High school diploma or equivalent
- Availability to work overnight shifts, including weekends and holidays
If you meet the qualifications listed above and are interested in this position, please submit your resume for consideration. We look forward to reviewing your application.
Job Types: Full-time, Part-time
Pay: From $13.00 per hour
Expected hours: 30 – 40 per week
Benefits:
- Employee discount
- Free parking
- Paid time off
- Referral program
Schedule:
- 10 hour shift
- 8 hour shift
- Evening shift
- Holidays
- Night shift
- Overnight shift
Ability to Relocate:
- Hattiesburg, MS 39402: Relocate before starting work (Required)
Work Location: In person
Salary : $13