What are the responsibilities and job description for the Server position at DoubleTree by Hilton Hattiesburg?
Job Summary
We are seeking an enthusiastic and dedicated Server to join our dynamic team. The ideal candidate will possess excellent customer service skills and a passion for providing an exceptional dining experience. As a Server, you will be responsible for taking orders, serving food and beverages, and ensuring that guests have a memorable experience. Your ability to collaborate with kitchen staff and effectively upsell menu items will be key to your success in this role.
Responsibilities
- Greet and welcome guests in a friendly manner, providing excellent customer service throughout their dining experience.
- Take accurate food and beverage orders using the POS system, including Aloha POS, ensuring all requests are communicated clearly to the kitchen staff.
- Serve food and drinks promptly, ensuring that all items are presented in an appealing manner.
- Assist with bussing tables and maintaining cleanliness in the dining area by sanitizing surfaces and utensils as needed.
- Upsell menu items to enhance the dining experience and increase sales through collaboration with guests.
- Handle cash register transactions accurately, processing payments efficiently while providing change as necessary.
- Address any guest inquiries or concerns promptly, ensuring satisfaction throughout their visit.
- Collaborate with team members to ensure smooth operations during busy periods.
Requirements
- Previous experience in a server or customer service role is preferred but not required.
- Strong communication skills with the ability to engage positively with guests and team members.
- Familiarity with culinary terms and practices is a plus.
- Ability to work in a fast-paced environment while maintaining attention to detail.
- Must be able to stand for long periods and perform physical tasks such as lifting trays or bussing tables.
- Knowledge of sanitation practices is essential for maintaining a clean work environment.
- Flexibility to work various shifts, including evenings and weekends as needed.
Join our team today and become an integral part of creating memorable experiences for our guests!
Job Types: Full-time, Part-time
Pay: From $12.00 per hour
Benefits:
- Employee discount
- Paid time off
- Paid training
- Referral program
Shift:
- Evening shift
- Morning shift
- Night shift
Ability to Commute:
- Hattiesburg, MS 39402 (Required)
Ability to Relocate:
- Hattiesburg, MS 39402: Relocate before starting work (Required)
Work Location: In person
Salary : $12