Hotel Night Auditor

We are looking for a reliable Night Auditor associate to work 3 shifts a week. We are willing to vary the length of the shift based on employee preference. We are open for additional pay compensation based on the experience of the applicant. The Night Auditor will be the face of the hotel and serve as our guests’ first point of contact and manage all aspects of their accommodation. Applicant must be a great communicator, will be responsible for closing the nightly business for the hotel and F&B outlets. Responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. Customer service skills are a must, as well as the ability to think on your feet. Auditor will be charge of balance our Accounting sheet by the entry of revenues, payments, and misc. postings from the property management system reports.

Responsibilities

• Perform all check-in and check-out tasks
• Manage online and phone reservations
• Inform customers about payment methods and verify their credit card data
• Register guests collecting necessary information (like contact details and exact dates of their stay)
• Welcome guests upon their arrival and assign rooms
• Provide information about our hotel, available rooms, rates and amenities
• Respond to clients’ complaints in a timely and professional manner
• Closing out the revenue outlets on a nightly basis
• Balancing Daily sheet to account for revenues, payments, and debits nightly. This would involve utilizing our M3 Accounting system.
• Become familiar with reading the Oracle Micros Point of Sales system reports. We currently use the Micros system in our restaurants.
• Become familiar with the working order of hotel facilities such as fire alarm panel, security cameras, & lighting.

Skills

• Accounting experience is a plus. We will train.
• Experience with hotel reservations software, like OnQ, Saflok, Word applications
• Customer service attitude
• Excellent communication and organizational skills

Benefits

We have 2 restaurants on property, all employees get 25% off at either venue. We have an employee meal ticket plan which charges $5 per meal to help save you money on lunch and dinner. With the Hilton employee travel plan you can stay all over the world under the highly discounted travel program! We also offer medical, dental, vision, & life insurance for full time workers after 1 month of service.

Our paid time off program is the highly rated as full-time associates earn 5 days of vacation pay after 3 months of service, 10 additional vacation days earned after 1 year, 15 additional days after 2 years, and 20 days after 3 years! Medical, dental, vision, and life insurance offered along with discounted food options.

Job Types: Full-time, Part-time

Pay: $18.00 - $20.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Holidays
• Overnight shift
• Weekends as needed

Work Location: In person

Salary : $18 - $20