What are the responsibilities and job description for the Hotel Attendant / Porter position at DoubleTree by Hilton Hotel Little Rock?
Come of a job, Stay for a career.
ABOUT US
At Waterford Hotel Group we pride ourselves on cultivating a workplace that feels like home and brings out the best in you, each and every day. We will celebrate your successes, appreciate your strengths, and offer an environment where each of us can truly be ourselves. We provide competitive compensation and benefits, a tight-knit and supportive work environment, plus numerous opportunities for professional development and advancement. Come for a JOB, stay for a CAREER.
Hotel Attendant/ Porter Overview:
As a Hotel Attendant/ Porter you are responsible for providing luggage handling and transportation service to hotel guests. This will include greeting them, assisting with luggage, escorting them to their room while providing information and other guests needs.
Responsibilities include:
- Greet guests warmly upon arrival and departure.
- Provide information about hotel, amenities and local information.
- Answer guest inquiries and address their needs in a timely and courteous manner.
- Assist with transportation arrangements and valet parking.
- Assist with check-in and check-out procedures.
- Maintain a clean and organized lobby and bell area.
- Ensure safety and security of guests and their belongings.
- Coordinate with other hotel departments to ensure smooth guest service.
Job Requirements:
If you are interested in kickstarting your career in the hotel industry and have the following skills, we would love to speak with you:
- Have a keen eye for detail, time management and great customer service skills.
- Pleasant and friendly demeanor.
- Knowledge of and adhere to all alcohol related law.
- Must obtain or possess the necessary certifications to serve alcohol.
- Able to work as a team and independently.
- Flexible working hours.
- Ability to work with little or no supervision while meeting high-performance standards.
- Physical mobility and stamina.
- Must be able to pass a background check
- Ability to follow instructions.
WATERFORD HEALTH AND WELLNESS
Health Insurance is available on the first of the month after hire!
We value the health and wellness of you and your family. Full time associates can enroll in medical, dental and vision coverage and part-time associates averaging 17.5 hours a week can enroll in dental and vision coverage. Everyone’s needs are different and there is something for everyone with numerous supplemental insurances to choose from.
We know that life gets in the way, and YOU deserve to recharge.
Full-time associates receive paid time off within the first 90 days of employment. We also offer paid holidays for eligible associates. If you stick with us for five years or more, enjoy paid days off for your Birthday and Employment Anniversary date!
EXCITING EXTRAS
On Demand Pay- Why wait for pay day – get your pay when you need it 24/7.
Pet Insurance- We cover the whole family, and all associates are eligible for discounted pet insurance.
401k Plan- Nobody wants to work forever, start planning for your future now.
Hotel Discounts- It’s one of the biggest industry perks.
Shoes for Crews- All associates are eligible for a shoe subsidy through Shoes for Crews.
For more information, please visit our website at waterfordhotelgroup.com
EOE/M/F/D/V
