What are the responsibilities and job description for the Host position at DoubleTree by Hilton Memphis?
Job Summary
We are seeking a friendly and organized Host/Host to join our dynamic team in providing exceptional guest experiences. The ideal candidate will be the first point of contact for our guests, responsible for greeting them warmly, managing reservations, and ensuring a smooth flow of service. This role requires excellent communication skills and a passion for hospitality in a fast-paced restaurant environment.
Responsibilities
- Greet guests as they arrive and provide a warm welcome to create a positive first impression.
- Manage the seating chart and ensure that tables are filled efficiently to maximize guest satisfaction.
- Assist with reservations and maintain an organized waiting list during peak hours.
- Communicate effectively with the kitchen and wait staff to ensure timely service.
- Provide information about menu items, specials, and restaurant policies to guests.
- Address guest inquiries and concerns promptly to enhance their dining experience.
- Maintain cleanliness and organization of the host/host station and dining area.
- Collaborate with team members to ensure smooth operations during busy periods.
Qualifications
- Previous experience in a restaurant or hospitality setting is preferred.
- Strong customer service skills with a focus on guest relations and satisfaction.
- Excellent communication skills, both verbal and written, to interact effectively with guests and staff.
- Ability to multitask in a fast-paced environment while maintaining attention to detail.
- A positive attitude and willingness to help others contribute to an enjoyable dining atmosphere.
- Must be able to work flexible hours, including evenings and weekends as needed.
Join our team as a Host/Host where your hospitality skills will shine, making every guest feel welcomed and valued!
Job Type: Part-time
Pay: From $10.00 per hour
Expected hours: 20 – 30 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Shift:
- Evening shift
Ability to Commute:
- Memphis, TN 38117 (Required)
Ability to Relocate:
- Memphis, TN 38117: Relocate before starting work (Preferred)
Work Location: In person
Salary : $10