What are the responsibilities and job description for the Banquet Captain position at DoubleTree by Hilton Torrance - South Bay?
DoubleTree By Hilton Hotel Torrance - South Bay in Torrance, CA is looking for Banquet Captains to join our team. Our ideal candidate is self-driven, punctual and flexible.
Responsibilities
- Trains and directs the banquet staff in servicing all banquet activities in order to ensure a successful function and repeat business.
- Supervise and help with the set up of function rooms.
- Provide help to speed up the execution of functions. Enter billing information in order to generate a final guest check.
- Ensure timely execution of events, quality service, and adherence to all applicable federal, state, local safety and health regulations and corporate standards.
- Schedule and train all banquet staff.
- Supervise and help cleanup of function room and proper breakdown and storage of equipment.
- Maintain organized storage areas.
- Check staff attendance according to schedules, adjust and reassign server stations, as necessary, in order to provide quality service during functions.
- Orders supplies and linens for functions from different companies.
- Separates, posts and distributes event order sheets.
- Attends meetings such as BEOs meeting.
Qualifications
- Prior Hotel Banquet experience and comprehensive knowledge of food and beverage preparations, service standards, guest relations and etiquette.
- Knowledge of all applicable federal, state and local health and safety regulations.
- Comprehensive knowledge of the English language in order to read event orders and effectively communicate with guests and employees. Computer knowledge.
- Excellent customer service, dealing with demanding clients and multi tasking.
- Flexible schedule is a must, to include weekends and holidays.
- Bilingual, Eng/Spa, preferred.
We are looking forward to receiving your application. Thank you.
