Banquet Manager

The DoubleTree by Hilton Virginia Beach is currently hiring for an experienced Banquet Manager to help lead our hotel to success! The Banquet Manager will work alongside the Food & Beverage Director and Sales Team to ensure the goals of the hotel are met and/or exceeded!

Thank you for your interest in joining our amazing team here at the DoubleTree by Hilton Virginia Beach! If you are looking for an opportunity to begin a career in the hospitality industry, then we are the hotel you want to work for! Our ownership company, Harmony Hospitality, has a vast portfolio of properties that has continued to grow each year. We take pride in offering our current employees the opportunity to be promoted within, instead of always looking for outside hires. All interested applicants, regardless of qualifications, are urged to apply! Our hotel provides its employees with the necessary training and support needed to succeed and grow within the hospitality industry. For more information on our company, please visit www.harmonyhospitality.com/contact

Perks and Plus’s:

Go Hilton Travel Discounts – for yourself and for your family and friends!

Vacation Pay - So you can actually utilize the Hilton travel benefits!

Holiday Pay

Paid Time Off

Opportunities for continued promotions within our hotel, and within Harmony Hospitality!

Positive support and continued guidance from the GM/AGM/F&B Director

Health Insurance and Benefits (after qualifying time period)

401k and 401k Matching

Plus much, much more!

The Banquet Manager is responsible for:

• Manage all Banquet service operations to achieve customer satisfaction, quality service and compliance with corporate/franchiser policies and procedures while meeting & exceeding the hotel's financial goals.
• Position is responsible for long and short term planning and day-to-day operations of the banquet section.
• Recommends policy and procedural changes.
• Implements and monitors the section's budget and manages expenses within approved budget constraints.

JOB RESPONSIBILITIES

The Banquet Manager’s primary responsibilities will include:

• Analyze Banquet Event Orders, communicate effectively with customers, managers and associates to ensure that all room set-ups, equipment, supplies, staffing and menus meet/exceed customer's expectations.
• Monitor and control Banquet budget (i.e. labor costs, beverage costs, supplies and equipment) and coordinate with event budgets to maximize revenue and minimize expenses while providing quality guest service.
• Hire staff and conduct orientation to ensure that all areas of responsibility are properly covered according to company standards and within budget.
• Assign all associates their duties, and inspect work for conformance to prescribed company/franchise standards of cleanliness.
• Prepare all schedules for the department and forwards same to senior management for approval
• Inventories stock to ensure adequate supplies
• Investigate complaints and takes corrective action.
• Record data concerning work assignments and special projects and prepare periodic reports.
• Check periodically each day on any and all special project work.
• Greet and interact with the guest in a friendly and professional manner creating the “WOW” experience.
• Possess full knowledge of all matters relating to proper techniques as established by hotel/franchise requirements.
• Interact with fellow associates in a courteous and professional manner.
• Ensure that all guest requests you receive are satisfied in a timely and efficient manner.
• Provides service in a highly professional manner at all times.
• Conduct daily pre-shift meeting.
• Complete associate safety training in compliance with franchise procedures, regulations and Banquet Captain.
• Review internal management reports to include: occupancy forecasts, night audit summary, payroll edits, man-hour and payroll reports, productivity results from the prior day, operating checkbook accounts and schedules.
• Generate all department purchase orders and forwards same to senior management for approval.
• Participate with formation of department annual operating budgets.
• Ensure that the hotel maintains all standards as defined by any third party affiliations hotel franchiser where applicable.
• Perform month end inventories in a timely and accurate manner.
• Ensure that all department employees receive comprehensive training as specified by the operating business plan assumptions.
• Enforce 100% staff compliance with uniform and grooming standards.
• Report unsafe work conditions/practices and safety/security violations in accordance with company policy.
• Other duties as assigned.
• Participate in all special projects, task forces and committees, as requested.
• Attend weekly staff meeting

REQUIRED SKILLS AND ABILITY

• Ability to make occasional decisions which are generally guided by established policy and procedures.
• Excellent English verbal and written communication.
• Exposure to scheduling, purchase orders processing, time cards calculations and expense control systems preferred.
• Basic computer skills.

• REQUIRED EDUCATION AND EXPERIENCE

• Experience – Minimum of 2 years in a related position preferred.

• Prior experience as a property level Banquet Manager preferred but not required!

This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time

Job Type: Full-time

Pay: From $50,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Paid training
• Vision insurance

Experience:

• Banquet: 2 years (Preferred)
• Food & Beverage: 2 years (Preferred)

License/Certification:

• Driver's License (Preferred)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)
• Overnight Shift (Preferred)

Work Location: In person

Salary : $50,000