What are the responsibilities and job description for the Director of Banquets (DoubleTree by Hilton) position at Doubletree by Hilton?
Position Title : Director of Banquets
While professional experience and qualifications are key for this role, make sure to check you have the preferable soft skills before applying if required.
Location : DoubleTree Hotel, Portland, Oregon
Overview : The DoubleTree Hotel in Portland, Oregon is seeking a dynamic and experienced Director of Banquets Manager to oversee all aspects of our banquet and catering operations. The ideal candidate will possess strong leadership skills, exceptional attention to detail, and a passion for delivering exceptional guest experiences. As the Director of Banquets, you will play a key role in ensuring the successful execution of events, maintaining high standards of service, and driving revenue growth.
Responsibilities :
- Lead and supervise the banquet team, including servers, bartenders, and support staff, to ensure smooth and efficient operations.
- Coordinate and oversee all banquet and catering events, including weddings, corporate meetings, and social gatherings, from planning to execution.
- Work closely with the sales, the outlet team, and the culinary teams to develop menus, pricing, and event details that meet and exceed guest expectations.
- Train, mentor, and coach banquet staff to deliver outstanding service and uphold brand standards.
- Manage banquet budgets and expenses, including labor costs, supplies, and equipment maintenance.
- Ensure compliance with health and safety regulations, food handling standards, and liquor licensing requirements.
- Handle guest inquiries, requests, and feedback in a professional and timely manner, striving to resolve any issues to the guest's satisfaction.
- Collaborate with the sales and marketing teams to promote banquet and catering services and drive revenue growth.
- Maintain accurate records of bookings, inventory, and financial transactions using hotel management systems.
- Stay current with industry trends, best practices, and competitor activities to identify opportunities for improvement and innovation.
Qualifications :
Join our team at the DoubleTree Hotel in Portland and be part of delivering exceptional experiences to our guests. Apply now and embark on an exciting career in hospitality!
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