What are the responsibilities and job description for the Hotel Front Desk Agent position at DoubleTree by Hilton?
The Front Desk Agent will be responsible for answering phones and greeting visitors who are delivering or picking up products. The ideal candidate has previous experience in a customer service role and is capable of multitasking in a fast-paced environment.
Responsibilities:
- Answer telephones and screen calls.
- Determine the nature of the call and how to best direct the caller.
- Read, analyze, and respond to corporate emails.
- Answer questions from customers and deliver information to the customer service department.
- Dispense basic customer service to those who come in person.
- Read, analyze, and respond to corporate emails.
- Greet guests at front desk.
Job Types: Full-time, Part-time
Pay: From $14.00 per hour
Benefits:
- Employee discount
- Paid time off
Schedule:
- 8 hour shift
Work Location: In person
Salary : $14
