What are the responsibilities and job description for the Housekeeping Supervisor/Room Inspector position at DoubleTree by Hilton?
The Housekeeping Supervisor is responsible for inspecting and supervising the Housekeeping staff and ensuring all guest rooms and public areas are cleaned and maintained at the level which meets or exceeds company standards.
Responsibilities:
- Thoroughly inspect guest rooms and public areas daily to ensure they are cleaned according to company standards.
- Train and supervise all new associates and provide on-going training for current staff.
- Check for early make-ups, special requests and VIPs
- Run a departure report and recheck all rooms showing up in your assigned section.
- Write up work orders for all repairs and immediately report any broken door locks or safety hazards to management for immediate attention.
- Call in ready rooms to Housekeeping Department; enter room status in housekeeping computer.
- Provide assistance to Housekeeping management by supervising the Housekeeping staff.
- Perform other duties as assigned
Knowledge, Skills, and Competencies:
- High work ethic and self-initiative
- Regular attendance according to established guidelines
- May be required to work varying schedules to reflect the business needs of the property
- Focus and maintain attention to tasks, and complete work assignments on time despite frequent interruptions
- Ability to maintain excellent relationships with staff and maintain staff and guest confidentiality at all times
Physical Requirements:
- Stand and walk for varying lengths of time, often long periods of time
- Twist, bend, reach, handle, feel, stoop, squat and stretch to fulfill cleaning requirements
- Visually inspect rooms for cleanliness and immediately report guest belongings that have been left behind
- Lift approximately twenty-five (25) pounds of equipment or supplies, using safe lifting techniques
- Push heavy carts, approximately one hundred (100) pounds
- Good communication skills, both written and verbal, using written communication skills to mark completed rooms on daily paperwork
- Grasping, writing, standing, sitting, walking, repetitive motions, pulling, pushing,
- listening and hearing ability and visual ability
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Shift:
- Rotating shift
Ability to Relocate:
- Pittsburgh, PA 15219: Relocate before starting work (Required)
Work Location: In person