What are the responsibilities and job description for the Housekeeping Supervisor position at DoubleTree Charlotte?
The Housekeeping Supervisor oversees and coordinates the daily cleaning operations of the hotel, ensuring all guest rooms and public areas meet cleanliness and quality standards.
Responsibilities
- Assign work to Room Attendants and train associates in housekeeping duties; may perform cleaning duties.
- Post room occupancy records.
- Adjust guests’ complaints regarding housekeeping service or equipment.
- Write requisitions for room supplies and furniture renovation or replacements.
- Examine carpets, drapes and furniture for stains, damage, or wear.
- Check and count linens and supplies.
- Aid in budget control through supervision of employees’ use of linen, supplies and equipment.
- Record inspection results and notify cleaning personnel of inadequacies.
- Communicate with other hotel departments regarding problems which need their attention.
- Ensure key control policies.
- Take the initiative to greet guests in a friendly and warm manner
Education and Experience
- High school diploma preferred.
- At least 2-3 years of housekeeping experience required
