What are the responsibilities and job description for the Housekeeping Supervisor/Inspector position at DoubleTree Greensboro?
The DoubleTree Greensboro is looking for a Housekeeping Inspector who has a passion for guest service and a commitment to training and developing staff. As an Inspector, you will oversee and inspect the cleaning and maintenance operations, ensuring high standards of cleanliness and hygiene are maintained. With skills in cleaning and hospitality, you will lead a team to deliver exceptional housekeeping services. Join our team and be a key contributor to creating a welcoming and clean environment for our guests.
Job Description:
- Provide a positive environment for housekeeping staff to work in.
- Assist Housekeeper Manager with overseeing Room Attendants, Laundry and House persons.
- Inspect rooms ensuring that they are within the Hilton guidelines.
- Assist with training new and existing housekeeping staff.
- Assist with developing staff in order for them to improve and grow in their profession.
- At times Housekeeping Inspectors will also be assigned housekeeping duties in order to ensure guest satisfaction is achieved and maintained.
- Clean bathtub, toilet, sink, walls, mirrors, tiles, counters, and floor surfaces using cloths, mops sponges, brushes, and/or cleaning agents by extending arms over head, bending and stooping.
- Strip and make beds, changing bed linens which may require lifting bedspreads weighing a maximum of 40 lbs.
- Dust all furniture, pictures, drawers, window ledges, and shelves thoroughly.
- Push and pull vacuum throughout entire room and empty trash.
- Replenish amenities, linens, and supplies in guest room. Sign for room keys, retrieve, push to assigned rooms and restock heavy cart.
- Visually inspect room for cleanliness and appearance and signify completion for room.
- Respond in a timely manner to guest requests for items such as an iron, safety instructions, assistance, direction, and/or other information as requested.
- Report all suspicious persons, activities or hazardous conditions to the Security Department.
- Other duties as assigned such as assisting House person when requested.
Job Requirements:
- Ability to provide a positive environment in which to work and a positive environment for our guests to stay.
- Ability to push and/or pull equipment weighing up to 40 lbs.
- Ability to scrub and scour surfaces, extending arms overhead to perform cleaning tasks, and work in confined spaces.
- Ability to communicate effectively with other employees, as well as guests.
- Minimum of 2 years of experience in housekeeping or related field
- Strong knowledge and experience in cleaning, floor care, and hospitality
- Previous experience in an Inspector role is preferred
Job Type: Full-time
Shift:
- Day shift
Work Location: In person