What are the responsibilities and job description for the Event Setup position at DoubleTree Hotel?
Our Event Set-Up Team Members are essential to our business! Assist with the completion of our banquet rooms by placing tables, chairs, linens and other specialty equipment in accordance with banquet event order efficiently.
Benefits:
Paid Time Off
As a Hilton employee you are eligible to participate in the Team Member Travel Program.
Job Title: Event Set-Up
Department: Food & Beverage
Reports To: Food & Beverage Director
Effective Date: July 7th, 2023
General Summary:
Provide food and beverage service to maximize customer satisfaction by providing friendly, courteous, helpful, timely, and professional service to all guests.
Essential Functions:
Set up banquet and meeting space
Maintaining cleanliness of work areas and back of house areas
Safely lift and move boxes, packages, tables, chairs and other banquet equipment
Serve banquet functions
Complete banquet room set up requirements in accordance to banquet event order efficiently
Organize banquet storage area in order to maintain banquet equipment.
Inspect all meeting rooms prior to guest arrival to ensure proper setup
Maintain inventory of tables, chairs, linen, and other specialty equipment
Retrieve appropriate items for set-ups
Clear tables and buffets using trays and tray stands
Wash dishes and other items needed for food preparation
Remove trash from work areas and empty banquet trash receptacles
Communicate with supervisors and co-workers in a courteous manner at all times
Supporting Functions:
In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions.
Perform any general cleaning tasks using standard hotel cleaning products as assigned by supervisor to adhere to health standards
Perform other duties and responsibilities as requested (i.e. special guest requests)
Must adhere to all Federal, State, and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests to insure all laws are being followed
Other duties as assigned by the Banquet Manager or Supervisor
Specific Job Knowledge, Skills and Ability:
Strong knowledge of food and beverage preparation and service of various alcoholic beverages, and liquor laws in serving underage people
Working knowledge of the appropriate table settings, service ware, and menu items
Ability to fully follow supervisors directions
Ability to read, speak and write English sufficient to understand menus and special promotions, communicate with guests in a professional manner, assist guests with special requests, and to take orders
Qualification Standards
Communication:
Strong communication skills; including the ability to deal effectively with vastly diverse groups of people and guests.
Education:
Any combination of education and experience equivalent that provides the required knowledge, skills, and abilities. High School education required.
Experience:
One to five years previous food and beverage serving experience.
Licenses or Certificates:
Ability to obtain any government required licenses or certificates. CPR certification and/or First Aid training preferred.
Grooming:
All employees must maintain a neat, clean and well-groomed appearance per Hilton DoubleTree and Snyder Standards.
Other:
Must be of legal serving age. Additional language ability preferred.
Physical Requirements
Sitting in a normal seated position for extended periods of time
Reaching by extending hand(s) or arm(s) in any direction
Ability to carry trays weighing up to 30 lbs. through a crowded room on a continuous basis throughout shift. Must be able to push and pull weight equaling 100 lbs.
Manual dexterity of hands in order to manipulate serving spoons, trays, etc.
Ability to perform duties with extreme temperature and noise ranges
Ability to see within normal parameters
Ability to hear within normal range
This description is a general statement of required major duties and responsibilities performed on a regular and continuous basis. It does not exclude other duties as assigned.
It is the policy of Tentac Enterprises to comply with all federal and state laws concerning the employment of individuals with disabilities and to act in accordance with regulations and guidance issued by the Equal Employment Opportunity Commission (EEOC)
Tentac Enterprises provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.