What are the responsibilities and job description for the Houseperson position at DoubleTree Irvine Spectrum?
Position Summary:
Cleans all public areas including entrances, doorways sidewalks, restrooms, restaurants, meeting areas and lobbies. Responsible for the delivery of all facets of floor care, including, but not limited to, carpet cleaning, marble care and restoration, and cleaning and maintaining other hard floor surfaces. Assists Room Attendants with stripping beds and removing linens. Reports damage, mechanical deficiencies, suspicious activities or theft.
What You Will Accomplish:
- Cleans hotel floors by sweeping, mopping, scrubbing, or vacuuming. Steam cleans or shampoos carpets. Strips, seals, finishes, and polishes floors. Performs heavy cleaning duties, such as shampooing rugs, washing walls and glass, and removing trash.
- Follows procedures for the use of chemical cleaners and power equipment to prevent damage to floors and fixtures and ensure one’s safety and the safety of others.
- Assists Room Attendants with stripping beds and removing linens as assigned. Moves linens to and from laundry areas and closets. Restocks guest room supplies and linens.
- In assigned areas, dusts all furniture, pictures and shelves. Polishes wood, marble and other materials in public view. Cleans glass windows, doors and partitions.
- Empties trash receptacles and replaces trash bags. Notifies Housekeeping Management about need to replenish supplies.
- Thoroughly cleans public restrooms, including sinks, toilets, urinals, mirrors, tiles, counters, walls, stalls, vents and/or floors with appropriate cleaning agents as assigned.
- Immediately reports any noted repairs or maintenance of guestroom, public areas, or back of the house areas.
- Resolves guest complaints within scope of authority, otherwise refers the matter to management.
- Notifies supervisor and/or Security of all unusual events, circumstances, missing items, or alleged theft.
Qualifications (relevant experience, education and training):
- Prior housekeeping experience in a hotel environment preferred.
- Contacts sometimes contain confidential/sensitive information so requires ability to use discretion. Must demonstrate positive attitude and professional demeanor. Requires general communication and interpersonal skills and commitment to a high level of guest satisfaction.
- Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
- Knowledge of various types of flooring found at the property. For example: different types of carpet, stone and hard flooring.
- Must complete training on proper disposal/handling of sharps, such as needles, and follow proper procedures. Completes required training as scheduled.
We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression, or any other characteristic protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Job Type: Full-time
Pay: $18.50 per hour
Expected hours: 30 – 40 per week
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
- Rotating shift
People with a criminal record are encouraged to apply
Work Location: In person
Salary : $19